Josephine Tesoriero
Liverpool,Nsw
Summary
Reliable employee seeking graduate position. Offering excellent communication and good judgement.
Overview
1
1
Certification
Work History
Cashier
Liverpool Fruit Market
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
ABA Therapist
Self Employed
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
- Implemented behavior intervention plans, increasing positive behaviors and reduce challenging behaviors.
- Addressed client needs by implementing behavior intervention plans.
- Monitored and documented client progress using data collection techniques.
- Developed and maintained clear, individualized documentation on each patient.
- Maintained neutrality when supporting patients despite difficult behavior.
- Provided comprehensive treatment by working in close collaboration with multidisciplinary team of professionals.
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
- Delivered social skills curriculums and programs in support of client skills development.
Education
Bsc (Hons) -
The Open University
United KingdomGraduate Diploma - Therapeutic Child Play
Deakin University
Melbourne, VICBachelor Of Arts (Honours) -
Macquarie University
Sydney, NSWGraduate Diploma - Psychology
University of New England
Armidale, NSWSkills
- Customer Assistance
- POS Systems
- Cash Handling
- Customer Service
- Product Recommendations
- Daily Reporting
- Complex Problem-Solving
- Guest Inquiries
- Report Preparation
- Time Management Skills
- Cleaning and Sanitizing
- Product Knowledge
- Written and Verbal Communication
- Rapport Building
- Interdisciplinary Collaboration
- Critical Thinking
- Active Listening
- Progress Documentation
- Data Collection
- Research Management
- Applied Behavior Analysis
- Activity Planning
- Behavior Monitoring
- Interpersonal Skills Development
- Goal Setting
- Medication Administration
- Decision-Making
- GIS Database Maintenance
- Analytical Thinking
- Microsoft Office
- Update Websites
- Prepare Reports
Accomplishments
- Collaborated with researchers in the development of a report for NICNAS.
- Worked on a Donors Registry Project as an intern at Hymba Yumba School, Springfield.
- Uploaded documents to the intranet, communicated by email, post, telephone, and in person with staff, clients and donors, attended meetings with staff and board members.
- Office all rounder at Life Resolutions psychology clinic and Afford Employment.
- Office duties at APD Promotions.
- Assisted with bookkeeping at APT plumbing.
- Raised funds for a charity and distributed fundraising kits for fundraisers.
- CPD certificate in Sand play therapy 150 hours.
- Certificate in Pivotal Response Treatment
- Behaviour Technician Certificates
- Member of Golden Key Intl Honour Society
- Completed a simulation focused on the work of the Climate Change and Sustainability Services (CCASS) team at EY
- Determined a client’s position against peer businesses in the market
- Prepared a presentation for a client demonstrating expertise and EY’s service offerings
Certification
EY Climate Change and Sustainability virtual experience program on Forage - November 2023
Timeline
Cashier
Liverpool Fruit Market
ABA Therapist
Self Employed
Bsc (Hons) -
The Open University
Graduate Diploma - Therapeutic Child Play
Deakin University
Bachelor Of Arts (Honours) -
Macquarie University
Graduate Diploma - Psychology
University of New England
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