Jose Vinicius Do Nascimento
Gold Coast,QLD
Summary
Experienced professional with a strong background in management, human resources, and team leadership. Demonstrated ability to effectively manage operations, address client concerns, and lead teams to provide exceptional customer service. Proficient in cash handling, problem-solving, and facilitating cross-departmental communication. Fluent in Portuguese, Spanish, and English with basic proficiency in Japanese, enabling effective communication in multicultural environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Crew Chief and Interpreter
Falling Angel Resources
06.2024 - Current
- Coordinate pallet racking dismantling and core drilling team
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Managed team according to company standards and compliance requirements.
- Trained and mentored team members, ensuring adherence to company policies and procedures
- Acted as the first point of contact for operational challenges and guest concerns, resolving issues efficiently
- Delivered interpretation for both employees and in Portuguese, Spanish, and English speakers
Owner and English Business Manager
Own Business
03.2019 - 02.2024
- Successfully operated an English language school, handling all aspects of business operations
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Ensured client satisfaction through customized lesson plans and responsive communication
- Managed finances, marketing, and student enrollment processes independently
Education
Bachelor’s Degree - Translation and Interpreting
UMESP
06.2023
Skills
- Guest Relations
- Training and mentoring
- Performance improvements
- Crew leadership
- Multilingual Communication
- Operations Management
- First Aid
- Software Proficiency
Accomplishments
- Created the best Queensland Core Drilling Team in 1 month
- Supervised team of 22 staff members.
- Used Microsoft Excel formulas to develop inventory tracking spreadsheets.
- Developed the English of coworkers through coexistence
Certification
- First Aid and CPR (Willing to obtain Advanced First Aid and Advanced Resuscitation upon commencement)
- Forklift (LF) License
- Willing to obtain further licenses upon commencement
Availability
Available for immediate start with flexible hours, including weekends.
Hobbies and Interests
Passionate about creating memorable guest experiences and fostering team collaboration.
Enjoyer of resources management games such as Stardew Valley
Visa
Currently on a partner visa with work rights. Open to sponsorship opportunities.
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Japanese
Elementary
Timeline
Crew Chief and Interpreter
Falling Angel Resources
06.2024 - Current
Owner and English Business Manager
Own Business
03.2019 - 02.2024
Bachelor’s Degree - Translation and Interpreting
UMESP
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