Summary
Overview
Work History
Education
Skills
Timeline
Josey Johnson

Josey Johnson

Doveton,Vic

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Store Team Member position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Motor Mechanic

Dandenong Hyundai
05.2024 - Current
  • Performed routine maintenance services, optimizing vehicle longevity and functionality for customers.
  • Troubleshot complex automotive issues, applying systematic approaches to identify root causes and implement solutions.
  • Repaired and replaced faulty components, resulting in improved vehicle safety and reliability.
  • Consistently complied with safety regulations, maintaining a secure work environment for both staff and clients.
  • Stayed up-to-date with industry advancements, ensuring the application of current techniques and tools during repairs.

Motor Mechanic

McRae Motors
08.2022 - 08.2023
  • Increased overall shop productivity by coordinating well with service advisors, parts suppliers, and other team members involved in the repair process.
  • Streamlined repair processes by maintaining a clean, organized, and well-stocked workspace.
  • Minimized errors in diagnostics and repairs by utilizing advanced diagnostic tools and equipment effectively.

Customer Service Representative

Auto Panel Guru
03.2021 - 07.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Supervisor

Growers Pot
03.2020 - 06.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Receptionist

Indian Tandoor Restaurant
07.2019 - 06.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Restocked supplies and submitted purchase orders to maintain stock levels.

Food Waiter

Cooma Indian Restaurant
03.2019 - 07.2019
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.

Age care

Yellambee Agecare Cooma
03.2019 - 06.2019
  • Fostered a positive work environment by providing clear communication and maintaining open lines of communication between staff members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
  • Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among patients.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

Diploma Of Automotive Technology - Automotive Technology

Box Hill Institute of TAFE, Melbourne, VIC
11.2021

Certificate IV - Automotive Technology

Box Hill Institute of TAFE, Melbourne, VIC
11.2021

Certificate III - Automotive Technology

Box Hill Institute of TAFE, Melbourne, VIC
12.2020

Skills

  • Problem-solving abilities
  • Customer Service
  • Problem Resolution
  • Payment Processing
  • Mechanical Systems
  • Automotive diagnostics
  • Fast paced environment
  • Power and hand tools
  • Superior verbal and
  • written communication

    skill

  • Computer proficiency
  • Decision making under pressure
  • Adaptability
  • Problem solving
  • Flexible schedule

Timeline

Motor Mechanic - Dandenong Hyundai
05.2024 - Current
Motor Mechanic - McRae Motors
08.2022 - 08.2023
Customer Service Representative - Auto Panel Guru
03.2021 - 07.2022
Supervisor - Growers Pot
03.2020 - 06.2022
Receptionist - Indian Tandoor Restaurant
07.2019 - 06.2020
Food Waiter - Cooma Indian Restaurant
03.2019 - 07.2019
Age care - Yellambee Agecare Cooma
03.2019 - 06.2019
Box Hill Institute of TAFE - Diploma Of Automotive Technology , Automotive Technology
Box Hill Institute of TAFE - Certificate IV, Automotive Technology
Box Hill Institute of TAFE - Certificate III, Automotive Technology
Josey Johnson