Josh Bacely
Barwon Heads,Vic
Summary
Dynamic Operations and Project Manager with a proven track record at Core Trade Services and JDP Interior Linings. Excelled in enhancing performance outcomes and customer satisfaction through expert problem-solving and team leadership. Skilled in operations management and staff development, achieving significant improvements in efficiency and collaboration without compromising on quality.
Overview
15
15
years of professional experience
Work History
Operations Manager | Director
Core Trade Services
08.2014 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
Project Manager | Partner
JDP Interior Linings
06.2010 - 08.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Education
North Geelong Secondary College
Geelong, VICSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff management
Timeline
Operations Manager | Director
Core Trade Services
08.2014 - Current
Project Manager | Partner
JDP Interior Linings
06.2010 - 08.2018
North Geelong Secondary College
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