Josh Baird
Bendigo,VIC
Summary
Dynamic Branch Manager with extensive experience at Bendigo Bank, excelling in risk management and staff coaching. Proven track record of achieving a BAR of 95%, enhancing performance metrics, and fostering a strong risk culture. Adept at regulatory compliance and building lasting customer relationships through effective communication.
Overview
2026
2026
years of professional experience
Work History
Branch Manager
Bendigo Bank
Eaglehawk, Victoria
09.2024 - Current
- Creating a sounds risk culture, obtaining a BAR of 95%
- Managing & coaching of staff for upskill opportunities
- Managing reports & results
Branch Manager
Bendigo Bank
Bendigo, Victoria
09.2024 - Current
Branch Manager
Mitchell St Branch
02.2022 - Current
Branch Manager
Bendigo Bank
Bendigo, Victoria
01.2022 - 09.2024
Branch Manager
Eaglehawk
04.2021 - 02.2022
Branch Manager
Bendigo Bank
Eaglehawk, Victoria
04.2021 - 01.2022
Assistant Branch Manager
Bendigo Bank
Bendigo, Victoria
01.2019 - 04.2021
Assistant Branch Manager
Bendigo Central Branch
01.2019 - 04.2021
Customer Relationship Manager
Mitchell Street/White Hills Branch
01.2016 - 01.2019
Customer Service Supervisor
Bendigo Central Branch
01.2013 - 01.2016
Senior CSO
Mitchell St Branch
01.2012 - 01.2013
CSO
Kangaroo Flat Branch
01.2009 - 01.2012
Service Cashier & Bakery Assistant
Safeway Market Place
01.2005 - 01.2009
Customer Service Supervisor
Bendigo Bank
Bendigo, Victoria
Education
High School Diploma -
Bendigo Senior
Bendigo, VIC11-2008
Skills
- Risk management
- Financial reporting
- Staff coaching
- Performance metrics
- Regulatory compliance
- Customer relationship management
- Effective communication
- Branch operations management
Affiliations
- On the committee of the Bendigo Sportstar as a representative of Bendigo Bank, attending Monthly meetings out of hours
- Assistant coach of the Golden Square Football Club reserves team
- Assistant coach of the Bendigo Interleague under 19's
References
References available upon request.
Timeline
Branch Manager
Bendigo Bank
09.2024 - Current
Branch Manager
Bendigo Bank
09.2024 - Current
Branch Manager
Mitchell St Branch
02.2022 - Current
Branch Manager
Bendigo Bank
01.2022 - 09.2024
Branch Manager
Bendigo Bank
04.2021 - 01.2022
Branch Manager
Eaglehawk
04.2021 - 02.2022
Assistant Branch Manager
Bendigo Bank
01.2019 - 04.2021
Assistant Branch Manager
Bendigo Central Branch
01.2019 - 04.2021
Customer Relationship Manager
Mitchell Street/White Hills Branch
01.2016 - 01.2019
Customer Service Supervisor
Bendigo Central Branch
01.2013 - 01.2016
Senior CSO
Mitchell St Branch
01.2012 - 01.2013
CSO
Kangaroo Flat Branch
01.2009 - 01.2012
Service Cashier & Bakery Assistant
Safeway Market Place
01.2005 - 01.2009
Customer Service Supervisor
Bendigo Bank
High School Diploma -
Bendigo Senior
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