Josh Collins
Melbourne,VIC
Summary
Passionate and resourceful motorcycle technician with proven expertise at Powersports Kawasaki in diagnostic testing and engine repair. Adept at inventory management and delivering exceptional customer service, I consistently ensured optimal vehicle performance and customer satisfaction. Recognized for effectively resolving complex issues and maintaining a well-organized workspace, I thrive in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Motorcycle Technician
Powersports Kawasaki
Melbourne, Victoria
07.2021 - Current
- Followed manufacturer guidelines when completing warranty work orders.
- Demonstrated excellent problem-solving skills to diagnose complex issues quickly.
- Maintained a clean and organized workspace at all times.
- Ensured that all safety protocols were followed while performing repairs on motorcycles.
- Completed documentation of all work performed in accordance with company policies.
- Diagnosed mechanical problems using specialized computer diagnostic equipment.
- Performed routine maintenance and repairs on motorcycles, including oil changes, brake repair, tire replacement, and engine tuning.
- Tested motorcycles for proper performance after service was completed.
- Installed accessories and/ or upgrading a client's motorcycle.
- Provided customer service by responding to inquiries regarding services offered and costs associated with them.
- Adjusted carburetors, clutches, valves, and ignition systems according to specifications.
- Dismantled and reassembled engines, carburetors, generators and other systems to restore pieces.
- Employed hand tools, presses and power tools to repair or replace defective parts.
- Repaired and replaced accessory components such as mufflers, headlights and horns to achieve desired customer looks.
- Switched out batteries on motorcycles, mopeds and similar vehicles.
- Determined parts needed for specific jobs and placed parts orders.
- Checked throttle operation and corrected issues with free movement or routing.
- Inspected and changed out electrical system wiring.
- Lubricated or replaced damaged and malfunctioning cables.
- Completed body repairs and straightened bent frames.
- Changed headlamps, turn signals and other lights to maintain vehicle visibility and proper signaling.
- Restored major systems in motorcycles and similar vehicles from cooling systems to fuel systems.
- Installed new tires and wheels to repair flats, damage or wear.
- Assessed tire pressure and added or removed air to keep tire PSI within ideal measurements.
- Consulted customers to explain suggested repairs and gain approval before beginning work.
- Replaced worn or broken parts such as brakes, chains, sprockets and cables.
- Assisted customers in selecting the right parts for their needs based on technical knowledge of product lines.
- Fabricated custom components when needed for special projects.
- Inspected vehicles to detect any malfunctions or safety issues.
- Recorded parts inventory information and neatly organized parts for storage.
- Tested rear and front shocks to determine and carry out suspension system repairs.
- Took measurements of generator output, ignition timing and other performance indicators by connecting vehicles to test panels and running diagnostic tests.
Spare Parts Interpreter Sales
MCA Dandenong
Melbourne, Victoria
09.2017 - 06.2021
- Assessed the stock levels of spare parts and determined requirements for ordering.
- Coordinated with other departments in order to resolve any issues related to spare parts availability or quality control.
- Organized spare parts shelves to facilitate easy access to stored items when needed.
- Processed returns from customers due to defective products or incorrect orders.
- Ensured that all received items were checked against purchase orders and supplier invoices.
- Maintained accurate records of all incoming and outgoing spare parts transactions.
- Provided assistance in resolving invoice discrepancies between vendors and the company.
- Stock taking: Monitored stock levels and replenished inventory.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Certificate 3 Motorcycle Mechanical Technology - Light Vehicle Mechanic
Kangan Institute
Melbourne, VIC11-2025
Certificate 3 commercial cookery - Hospitality
Holmesglen Institute of TAFE
Melbourne, VIC12-2012
Skills
- Vehicle inspection
- Engine repair
- Diagnostic testing
- Parts ordering
- Customer service
- Inventory management
- Maintenance scheduling
- Brake systems
- Clutch repair
Certification
- Certificate 3 in motorcycle mechanical technology (light vehicle) date to finish: November 2025
- certificate 3 in commercial cookery
References
References available upon request.
Timeline
Motorcycle Technician
Powersports Kawasaki
07.2021 - Current
Spare Parts Interpreter Sales
MCA Dandenong
09.2017 - 06.2021
Certificate 3 Motorcycle Mechanical Technology - Light Vehicle Mechanic
Kangan Institute
Certificate 3 commercial cookery - Hospitality
Holmesglen Institute of TAFE
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