Josh Dowling
Summary
Highly motivated and ambitious Operations Manager in the Insurance Building/Restoration Field, With a strong passion for growth and expansion. Experiences to date have provided me with the expertise and confidence to lead and empower a growing team.
Overview
7
7
years of professional experience
Work History
Operations Manager
Johns Lyng Group
09.2023 - Current
- Company Overview: Restorx
- Oversee entire financial and operation success of Regional VIC/SA/TAS
- Regular Travel between regional hubs, S.A and Tas
- Implement growth and expansion strategies
- Oversee Profit/Loss statements and ensuring budgeted Mark Ups are achieved
- Weekly WIP Reviews with all supervisors to ensure operational and financial KPIS are achieved
- Establish and grow relations with all clients and stakeholders
- Ensuring high level of customer service
- Issuing of success profiles to ensure all staff members meet and achieve performance requirements, including providing clear growth opportunities
- Ensuring HSE procedures are adhered to by all staff
- Restorx
Operations Manager
Johns Lyng Group
01.2023 - 09.2023
- Company Overview: Restorx
- Oversee entire financial and operation success of Major Loss across Victoria
- Weekly WIP Reviews with all supervisors to ensure operational and financial KPIS are achieved
- Ensuring high level of customer service
- Restorx
Project Manager
Johns Lyng Group
05.2021 - 01.2023
- Company Overview: Restorx
- Oversee and Manage large loss / Complex claims across metropolitan Melbourne
- Specialised in Large Loss Commercial / Complex claims
- Liaised with Insurers, Loss adjusters, Brokers and Sub-Contractors
- Financial auditing and monitoring of claims
- Restorx
Trainee Quantity Surveyor / Construction Administration
Wilde and Woollard
01.2019 - 01.2021
- Introduction to cost planning and contract administration skills
- Exposure to clients from different agencies including Education, Health and Construction companies
- Able to meet strict deadlines and meet KPI’s
- Basic measurement and estimating support
Overseas Professional Cricketer
01.2018 - 12.2018
- Spent 2018 playing cricket overseas and working as a Groundman at a club in the North of England
- Roles included General Greenkeeping, Lawn mowing, Maintenance and Pitch preparation
Education
VCE -
St Francis Xavier College
01.2014
Skills
- Communication skills
- Punctuality
- Leadership and Management Prowess
- Problem solving and conflict resolution
- Financial Acumen
- Energetic and Ambitious
- Competent with IT
- Time Management
- Creativity
- Project Management
Hobbies and Interests
- Health and Fitness
- Sports – Cricket/Football
- Socializing with friends
Referrals
Available upon request
Timeline
Operations Manager
Johns Lyng Group
09.2023 - Current
Operations Manager
Johns Lyng Group
01.2023 - 09.2023
Project Manager
Johns Lyng Group
05.2021 - 01.2023
Trainee Quantity Surveyor / Construction Administration
Wilde and Woollard
01.2019 - 01.2021
Overseas Professional Cricketer
01.2018 - 12.2018
VCE -
St Francis Xavier College
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