Josh Gibbs
Orange,NSW
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Bondi Pizza
Macquarie Park
01.2019 - 01.2020
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Took accurate food and drink orders, using a POS ordering software system.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Bachelor of Arts - Major in Marketing
Macquarie University
Macquarie Park, NSW06-2024
Skills
- Wine pairing
- Service Quality
- Food presentation
- Table Setting
- Menu knowledge
- Order Taking
- Food safety understanding
- Tableside Service
- Quality Control
- Safe alcohol service
- Food allergy awareness
- Cash Handling
- Professional Appearance
- Special dietary requirements
- Menu Memorization
Timeline
Restaurant Waiter
Bondi Pizza
01.2019 - 01.2020
Bachelor of Arts - Major in Marketing
Macquarie University
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