Josh Jervis
Ripley,QLD
Summary
Results-driven sales professional with a proven track record in driving significant revenue growth and expanding client relationships. Expertise in identifying customer needs and delivering tailored solutions, complemented by strong communication and negotiation skills. Experience with enhancing customer satisfaction and loyalty through effective sales strategies. Committed to creating innovated solutions to optimize sales processes and contribute to organizational success.
Overview
13
13
years of professional experience
Work History
Account Manager
Apex Building Products
12.2023 - Current
- Managing a high volume of customers.
- Meeting KPI requirements on a monthly and quarterly basis.
- Working autonomously and as part of a team to meet business demands.
- Traveling on a regular basis to meet business needs
- Liaising with customers and the order office to ensure quotes and purchases are entered and delivered within suitable timeframes.
- Establishing new accounts
- Applying my existing product knowledge while continuously expanding my knowledge.
- Complaints management.
BDM
ASM Building Products
04.2023 - 12.2023
- Increasing customer accounts within the region.
- Establishing new accounts.
- Applying my existing product knowledge while expanding my knowledge of fabrications.
- Creating innovative solutions to ensure customer satisfaction when dealing with unique building product specifications.
- Meeting KPI requirements on a monthly and quarterly basis.
- Working autonomously and as part of a team.
- Traveling on a regular basis to meet business needs.
- Liaising with customers and the order office to ensure quotes and purchases are entered and delivered within suitable timeframes.
Trade Sales Representative
Stratco QLD
03.2016 - 03.2023
- Managed a large volume of customers over a vast region throughout Southeast QLD.
- Traveling on a regular basis to meet business needs
- Networking and marketing of a business brand within unestablished sales regions.
- Working autonomously and as a team to meet individual KPIs and team sales targets.
- Applying my existing product knowledge while expanding my knowledge of fabrications.
- Creating innovative solutions to ensure customer satisfaction when dealing with unique building product specifications
- Complaints management
Trade Sales Representative
Masters Everton Park
03.2015 - 09.2015
- Retail and trade account management.
- Staff management and training.
- Creating new processes to manage sales.
- Product inventory and ordering.
- Overhauled the Trade and Hardware Department to increase sales and productivity.
Assistant Department Manager
Masters North Lakes
03.2013 - 03.2015
- Retail and trade account management.
- Staff management and training.
- Creating new processes to manage sales.
- Product inventory and ordering.
- Merchandising, increasing trade accounts, and business.
Trade Sales Representative
Masters Tingalpa
09.2011 - 03.2013
- Retail and trade account management.
- Staff management and training.
- Creating new processes to manage sales.
- Product inventory and ordering.
- Merchandising, increasing trade accounts, and business.
Skills
- Networking experience
- Proven sales history
- Account management
- Establishing new Accounts
- Understanding sales trends and creating processes to mitigate potential lulls in sales
- Sales reporting
- Territory Sales Experience
- Ability to rapidly acquire new product knowledge
- Lead conversion
- Computer proficiency and Microsoft office
- Cross-selling
- Engaging with diverse customers
- Reliable and responsible
References
Mick Conlon
ASM - Previous Manager
Ph; 0428 744 165
Shane Kite
Stratco and ASM - Previous Colleague
Ph: 0431 375 506
Timeline
Account Manager
Apex Building Products
12.2023 - Current
BDM
ASM Building Products
04.2023 - 12.2023
Trade Sales Representative
Stratco QLD
03.2016 - 03.2023
Trade Sales Representative
Masters Everton Park
03.2015 - 09.2015
Assistant Department Manager
Masters North Lakes
03.2013 - 03.2015
Trade Sales Representative
Masters Tingalpa
09.2011 - 03.2013
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