Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Haak

Dayboro,QLD

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

I currently have my open c class manual license and my lf forklift licence

Overview

9
9
years of professional experience

Work History

Store Assistant

Aldi
Kingaroy, QLD
08.2024 - Current
  • Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
  • Participated in training sessions related to new products or technologies used in the store.
  • Set up promotional displays to attract customers to specific products or sales events.
  • Assisted customers in finding desired products throughout the store.
  • Greeted customers and provided assistance with product inquiries.
  • Maintained cleanliness of sales floor and backroom areas.
  • Stocked shelves, organized displays, and rotated merchandise for freshness.
  • Sorted items into appropriate departments to ensure efficient store operations.
  • Maintained a clean and organized store environment, ensuring a pleasant shopping experience.
  • Cleaned and tidied store to reduce health and safety hazards.
  • Assisted customers in locating products and provided information on item features.
  • Monitored expiration dates and rotated stock accordingly to reduce waste.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.

Forklift Operator

Aldi
Brendale, QLD
11.2023 - 08.2024
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager.
  • Checked expiration dates on products prior to stocking shelves or shipping out orders.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Complied with safety regulations at all times while operating heavy machinery like forklifts.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Followed standard work instructions accurately when picking, sorting, staging and scanning products.
  • Collaborated with team members on various tasks related to storage and transport operations.
  • Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
  • Ensured safety procedures were followed when operating forklifts.
  • Adhered strictly to company policies concerning operation of material handling equipment.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Used handheld scanners for warehouse management system compliance.
  • Operated forklifts to transport materials between loading, processing, and storage areas.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.

Dairy Farm Hand

Sheppards Dairy Co
Whitfield, VIC
05.2021 - 06.2023
  • Assisted with feeding, tagging and treating calves.
  • Mustered and drove livestock to milking sheds.
  • Maintained high standards of animal welfare when performing feeding and milking procedures.
  • Patrolled, inspected and reported animal health and reported suspicious or unusual behavior.
  • Adhered to department standards to promote safety and milk quality.
  • Provided aid during breeding sessions to maximize effectiveness.
  • Collaborated with veterinarians to provide medicine and vaccinations for sick animals.
  • Fed and watered livestock and monitored food and water supplies.
  • Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
  • Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
  • Shifted animals between grazing areas to foster sufficient access to food.
  • Examined animals to detect illness, injury or disease.
  • Mixed feed, additives and medicines in prescribed portions.
  • Marked livestock to identify ownership and grade using brands, tags or tattoos.
  • Updated records with data about animal growth, feeding patterns, costs and behaviors.
  • Herded livestock to pastures for grazing or to scales, trucks or other enclosures.
  • Drove trucks, tractors and other equipment to distribute feed to animals.
  • Washed and cleaned cattle udders, milk parlors and tanks.

Retail Assistant

Anderssons Fruit Market
Kingaroy, QLD
05.2015 - 11.2020
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked and organized shelves during slow periods to maintain store appearance.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Resolved customer complaints to boost service and satisfaction and escalated higher level issues to supervisor for immediate remediation.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Bagged or packaged purchases and wrapped gifts.
  • Recommended merchandise to customers based on needs and preferences.
  • Recommended, selected and located merchandise based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Education

High School Diploma -

Kingaroy State High School
Kingaroy, QLD
11.2018

Skills

  • Infection Control
  • Farming Best Practices
  • Winterization Techniques
  • Equipment Operation
  • Livestock Health
  • Records Management
  • Medications and Vaccinations
  • Animal Nutrition
  • Cattle Corralling
  • Animal Care
  • Livestock Transport
  • Milking Schedules
  • Recordkeeping
  • Customer Assistance
  • Payment Processing
  • Cash Register Operation
  • Complaint Handling
  • Customer Service
  • Friendly and Helpful
  • Store Opening and Closing
  • Positive Customer Engagement
  • Detail-Oriented
  • Adaptable and Flexible
  • Cash Handling

Timeline

Store Assistant

Aldi
08.2024 - Current

Forklift Operator

Aldi
11.2023 - 08.2024

Dairy Farm Hand

Sheppards Dairy Co
05.2021 - 06.2023

Retail Assistant

Anderssons Fruit Market
05.2015 - 11.2020

High School Diploma -

Kingaroy State High School

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Emily Haak