Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
About Me
Timeline
Manager
Joshua Lewis

Joshua Lewis

Churchill,VIC

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of retail operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

I have a special interest in I.T systems and processes in store, training and mentoring my team to effectively use these tools to the best of our ability to help achieve our vision and deliver on Officeworks strategic goals.

Overview

17
17
years of professional experience

Work History

Manager

Officeworks
Traralgon, VIC
11.2011 - Current
  • Expanded cross-functional organisational capacity by collaborating across departments on priorities, functions and common goals.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Leverage and improve in store systems and processes in collaboration with key stake holders to execute best practice and efficient outcomes
  • Lead several large merchandise expansion projects across the store below budget, safely and with exceptional execution

Restaurant Manager

Hungry Jack's
Traralgon, VIC
06.2005 - 11.2011
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Prepared for and executed new menu implementations.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.
  • Carefully interviewed, selected, trained and supervised staff.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.

Education

High School Diploma -

Hamilton Secondary College
Mitchell Park, SA

Skills

    • Staff Management
    • Strategic planning
    • Policies and procedures
    • Project Management
    • Time management
      • total Solution Selling
      • Coaching and mentoring
      • KPI inclusion and execution
      • Bespoke IT Systems training & execution

Accomplishments

  • Achieved store of the year twice at Officeworks Traralgon, most recently the Financial year 2020. See post here from Officeworks:
  • https://www.linkedin.com/posts/officeworks_at-our-recent-team-awards-our-traralgon-activity-6719820921638678528-GxF-
  • 10 years workplace injury free by promoting a "go home safe" culture
  • 10 years "green green" Audit results for safety and compliance
  • Raised thousands of dollars through community contribution events in store
  • Achieved 90+ % waste reduction via in store initiatives and team training

Additional Information

I have just recently clocked in 10 years of service as a coordinator at Officeworks, and I feel it is now time to move on and explore new horizons! I have gained a wealth of knowledge and experience in many aspects of running a large franchise store, and hope to apply them in a new and exciting role outside the retail environment. I have many years experience in delivering exceptional service to our customers, leading & motivating my team, hitting KPI targets with unique strategies & a penchant for detail in all aspects of my work. If you are looking for an honest, dedicated and reliable addition to your team I do believe I may be who you are looking for!

About Me

I am a very happily married father with 2 beautiful daughters, Lacey & Flora. I seek to strike a better work/life balance for my family and be able to provide a more stable work schedule while maintaining future growth potential for my career.

I have a strong passion for technology and really enjoy learning about new systems and processes and how they can benefit their intended audience for streamlining processes and overall output.

My most recent endeavor has been learning all about blockchain technology, NFT (non fungible tokens) DAO (decentralized autonomous organisations) and projects relating to the metaverse and their potential use cases.

Exciting times are ahead for technology and I wish to position myself at the forefront of new beginnings!



Timeline

Manager

Officeworks
11.2011 - Current

Restaurant Manager

Hungry Jack's
06.2005 - 11.2011

High School Diploma -

Hamilton Secondary College

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Joshua Lewis