Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Francia

Varsity Lakes,QLD

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.

Overview

3
3
years of professional experience

Work History

Retail Assistant

Chemist Warehouse
07.2023 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Dental Receptionist

Nerang Street Dental Clinic
01.2023 - 05.2023
  • Scheduled, rescheduled, and cancelled appointments for dental patients.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Completed new patient registrations in software to create accurate and comprehensive records.

Receptionist Assistant

Paintbox Nails And Beauty
10.2021 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.

Hospitality Worker

SUBWAY®Restaurants
09.2020 - 10.2021
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reduced risks by maintaining clean and organised work environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.

Education

No Degree -

Marymount College
Burleigh Waters, QLD
11.2022

Skills

  • Schedule Patients
  • Patient Dental Histories
  • Office Supplies and Inventory
  • Taking Client Histories

Timeline

Retail Assistant

Chemist Warehouse
07.2023 - Current

Dental Receptionist

Nerang Street Dental Clinic
01.2023 - 05.2023

Receptionist Assistant

Paintbox Nails And Beauty
10.2021 - 01.2023

Hospitality Worker

SUBWAY®Restaurants
09.2020 - 10.2021

No Degree -

Marymount College

Similar Profiles

CREATE PROFILE
Hannah Francia