Josh Miller
Carine,Australia
Summary
Dynamic professional with a proven track record in leadership and contractor management, honed across roles at Rio Tinto and other leading organizations. Excelled in delivering mining induction suites and fostering stakeholder engagement, achieving significant training outcomes. Skilled in frontline management and teamwork, I bring a passion for developing talent and driving business success.
Overview
23
23
years of professional experience
Work History
Facilitator/Trainer
Rio Tinto
Perth, Australia
01.2023 - Current
- Company Overview: Central services Team based in Perth Central Park
- Exposure to many different roles within the organisation
- Delivery of CMS Contractor Management Rep Training
- Delivery of Scope and Engage CMS
- Delivery of full RioTinto Induction suite
- PRH Essentials
- PRH Ess 4 Site
- Fire extinguisher training
- Isolation Work Practice (IWP)
- Facilitating web-based training modules
- Regular site based travel
- Developing assessment tools
- Onboarding of new employees
- Central services Team based in Perth Central Park
- Exposure to many different roles within the organisation
Business Lecturer
Phoenix Academy
07.2020 - 12.2020
- Vet Co-ordinator, Lecturer and academic progress manager for students on pathways to Western Australian Universities
- Lectured Cert IV in Business
Business Lecturer
Fremantle Education Centre
Fremantle, Australia
07.2020 - 12.2020
- Company Overview: FEC are a not for profit RTO based in Fremantle WA
- Delivered the certificate IV in Business to students based in and around the Perth Metro area
- Main tasks were delivering the training, mentoring and assessing the students within the specified framework, using provided assessment tools
- FEC are a not for profit RTO based in Fremantle WA
Branch Manager
St Lukes Health
10.2017 - 07.2020
- Management of the northern retail operations consisting of 15 direct reports
- Key objectives were to provide strong leadership and direction to the team, increasing membership growth and satisfying our existing members by providing exceptional customer service
- Managing 15 direct reports through annual performance appraisals, coaching, mentoring and goal setting
- Develop staff career progression and identify any training needs
- Effectively handle escalated complaints and grievances
- Capital budgeting and cost/benefit analysis
- Lead by example in demonstrating the core values of St Lukes
- Monitor and manage team output in line with the organisational strategic plan
- Project Management
- Work closely with the Head of Department to identify areas of growth, agendas and risk exposure
Technical Writer/Trainer
Transtegic
02.2014 - 09.2017
- Company Overview: Transtegic provides workforce and business development solutions to a broad range of industries including, Mining, manufacturing and logistics
- Part of the technical writing team, developing training modules specifically suited for vocation training
- Sourcing and generating new business around Launceston and North of Tasmania
- Transtegic provides workforce and business development solutions to a broad range of industries including, Mining, manufacturing and logistics
- Graduated from the University of Tasmania with a Bachelors Degree in Business, with a double major in Finance & Marketing
- Completed TAE certificate IV in training and assessment
WA Account Manager
Slumbercorp
, Australia
06.2012 - 02.2014
- Company Overview: Slumbercorp is a Western Australian owned and operated bedding manufacturer, supplying bedding to independent and franchised bedding retailers around Australia
- Responsible for managing the Western Australia retail portfolio of 50 accounts, with a wholesale budget of $5mil per annum
- Slumbercorp is a Western Australian owned and operated bedding manufacturer, supplying bedding to independent and franchised bedding retailers around Australia
Sales Consultant
Bedshed
, Australia
07.2007 - 06.2011
- Company Overview: Bedshed is a large retail bedding franchise which originated in Western Australia in the early 1980s
- Ensured I maintained a high level of product knowledge, whilst delivering exceptional customer service
- Bedshed is a large retail bedding franchise which originated in Western Australia in the early 1980s
Sales Consultant
Kings Fine Furniture
Launceston, Australia
04.2002 - 05.2007
- Company Overview: Kings Fine Furniture is a high-quality Australian made furniture retailer located in Launceston Tasmania
- Developed practical sales techniques and completed my certificate III in retail operations
- Kings Fine Furniture is a high-quality Australian made furniture retailer located in Launceston Tasmania
Education
Certificate IV in Training and Assessment -
NDA
01.2019
Certificate IV in General Insurance -
St Lukes Health
01.2019
Certificate IV in Project Management -
Institute of Project Management
01.2018
Bachelor of Business - Finance
University of Tasmania
01.2017
Certificate III in Retail Sales -
Skilled
01.2003
Year 12 TCE -
Newstead College
01.2001
Skills
- Frontline Management
- Leadership
- Teamwork and collaboration
- Contractor Management (CMS)
- Scope and Engage (CMS)
- Delivery of Mining Induction Suites
- Business Analytics and Reporting
- Training, Assessment, and Development
- Learning Management Systems
- Stakeholder engagement
References
Available on request
Education Summary
- Bachelor of Business (Finance), University of Tasmania, 01/01/17
- Certificate IV in Training and Assessment (TAE40116), NDA, 01/01/19
- Certificate IV in Project Management (BSB40920), Institute of Project Management, 01/01/18
- Certificate IV in General Insurance, St Lukes Health, 01/01/19
- Certificate III in Retail Sales, Skilled, 01/01/03
- Year 12 TCE, Newstead College, 01/01/01
Timeline
Facilitator/Trainer
Rio Tinto
01.2023 - Current
Business Lecturer
Phoenix Academy
07.2020 - 12.2020
Business Lecturer
Fremantle Education Centre
07.2020 - 12.2020
Branch Manager
St Lukes Health
10.2017 - 07.2020
Technical Writer/Trainer
Transtegic
02.2014 - 09.2017
WA Account Manager
Slumbercorp
06.2012 - 02.2014
Sales Consultant
Bedshed
07.2007 - 06.2011
Sales Consultant
Kings Fine Furniture
04.2002 - 05.2007
Certificate IV in Training and Assessment -
NDA
Certificate IV in General Insurance -
St Lukes Health
Certificate IV in Project Management -
Institute of Project Management
Bachelor of Business - Finance
University of Tasmania
Certificate III in Retail Sales -
Skilled
Year 12 TCE -
Newstead College
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