Diverse and highly adaptable skill set. Compliance, regulatory, and engaging in redundancy measures to reduce risk. Strong attention to detail, investigative and process improvement mindset.
Overview
14
14
years of professional experience
Work History
Senior International Operations Analyst
Shaw and Partners
02.2024 - Current
Implementation of the T+1 settlement timeline due to SEC process amendments for all US and Canadian securities
Coordinated with internal stakeholders to ensure a smooth transition to the faster settlement timeline, enhancing the overall efficiency of trading operations
Navigated regulatory environments, trading mechanisms, and operational procedures of major international stock exchanges in order to manage investments across multiple jurisdictions
Updated standard operating procedures and processes related to International Operations, ensuring continuous improvement and alignment with regulatory and organisational standards
Ran day-to-day operations of the business - placing international/stock orders, daily Financial Reconciliations, Asset transfer, Tax implications, Corporate Actions, FX, Options and Margin trading and support of account openings
Trade verification and control or operational investigation of trade related settlement issues
Cross Collaboration with Advisers, Finance, Compliance, and other Middle Office teams to resolve day-to-day operational issues and improve workflow efficiencies across departments
Monthly performance reporting on FUM and operational metrics to the leadership team
Supporting initiatives, global/local system rollouts and projects
Assistance to management on requirements gathering migration and UAT
Key liaison between business and external service providers (broker/custodian/advisers)
IRESS + NetX360
Operations Administrator
OpenInvest
09.2022 - 01.2024
Utilised sales techniques that resulted in $5+ million AUD acquired in Fund Under Management for the business
Implemented updated security procedures strictly aligned with AML/KYC regulations, ensuring full compliance and a secure operational environment
Created accurate tax documents by leveraging tax components from underlying asset fund managers and assets, ensuring strict adherence to ATO regulations
Developed comprehensive business process documents to enhance organisational efficiency
Ran day-to-day operations of the business - placing international/domestic stock orders, daily financial reconciliations, asset re-balancing, dividend distribution, corporate actions, FX, investor communications and client onboarding
Demonstrated expertise in Atlassian (Jira), the creation and management of user stories, sprints, and general tickets
Delivered user acceptance testing to ensure system stability for end users and operational team
Maintained financial models and conducted financial analysis to ensure compliance to investment manager mandates
Effective collaboration with cross-functional teams to identify and prioritise software bugs
Liaising with Custodian and Broker to ensure efficient operational processes and optimal financial transactions
RG-146 certified
Sanctions Analyst, Financial Crime
NAB
08.2021 - 08.2022
Implemented changes to sanctions detection systems, resulting in a 20% reduction in full-time equivalent allocation within the team
Responsible for 70% of cross-divisional stakeholder communications within the entire team
Analysed customer data to identify and investigate high-risk customers and transactions
Developed and maintained relationships with stakeholders to ensure collaboration and compliance and an effective operational environment
Competent in SWIFT messaging
Utilised advanced analytical techniques to detect and investigate suspicious activity
Processed workloads within the area of operations efficiently and accurately in line with standard operating procedures and exceeding performance targets
Audio Visual Technician
Harry The Hirer Productions
03.2018 - 07.2021
Audio Engineer
Calibrated/operated/maintained large scale audio/visual systems
Proficient OHS capabilities
Working with/lead groups of teams in accordance of company procedures and requirements of events
Provide technical guidance and recommendations to clients to achieve their desired outcomes
Knowledge of various audio and visual systems, including sound mixers, video switchers, and control systems
Marketing, Communications & Media Manager
SWAG Bar & Grill
03.2014 - 06.2017
Active Duty + Administration
Singapore Armed Forces
02.2011 - 02.2013
Education
Bachelor of Creative Technology - Audio Engineering
JMC Academy
05.2021
A-Levels - undefined
Shanghai Rego International School
02.2013
Timeline
Senior International Operations Analyst
Shaw and Partners
02.2024 - Current
Operations Administrator
OpenInvest
09.2022 - 01.2024
Sanctions Analyst, Financial Crime
NAB
08.2021 - 08.2022
Audio Visual Technician
Harry The Hirer Productions
03.2018 - 07.2021
Marketing, Communications & Media Manager
SWAG Bar & Grill
03.2014 - 06.2017
Active Duty + Administration
Singapore Armed Forces
02.2011 - 02.2013
A-Levels - undefined
Shanghai Rego International School
Bachelor of Creative Technology - Audio Engineering