Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josh Preston

Maryborough,QLD

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader

QBD The Bookshop
10.2021 - Current
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.

Personal Trainer

Snap Fitness
05.2021 - Current
  • Self-management of personal business
  • Conducting and instructing fitness classes
  • Designing fitness programs
  • Providing fitness and lifestyle advice.

Supervisor

Zambrero
10.2017 - 11.2019
  • Opened and closed the store
  • Implemented standards and procedures for safety of food quality
  • Managed stock levels and ordered stock when required
  • Trained new staff on procedures and customer service

Team member

EB Games
08.2017 - 10.2017
  • Handled cash and card payments accurately and efficiently
  • Maintained outstanding levels of politeness for professional, personable customer service
  • Rotated and packed stock
  • Promoted new products

Education

Cert IV in Fitness -

AIPT
08.2021

HSC -

Kooringal High School
11.2014

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • Customer Focus
  • Workload Management
  • Staff Development

Certification

Standard 11 Surface Induction

Timeline

Team Leader

QBD The Bookshop
10.2021 - Current

Personal Trainer

Snap Fitness
05.2021 - Current

Supervisor

Zambrero
10.2017 - 11.2019

Team member

EB Games
08.2017 - 10.2017

Cert IV in Fitness -

AIPT

HSC -

Kooringal High School

Similar Profiles

CREATE PROFILE
Josh Preston