Joshua Redford
Newcastle,NSW
Summary
I have been working at various jobs over the past few years while completing my high school education and now while I am in my second year of my Bachelor of Surveying (Honours) at the University of Newcastle. I am a hard working student, achieving two high distinctions, one distinction and three credits thus far, and I strive to achieve the best results that I can in my courses. This carries through to my work life, I have worked in multiple hospitality jobs the last three years and have gained many skills and proficiencies from doing so. I am always punctual, attending shifts and meetings on time. I also pride myself on my work ethic and willingness to learn. Working in bars and a medical centre have been very challenging ventures but I apply myself and work hard to prove my worth in these businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Bartholomew's
02.2025 - Current
- Maintaining presentable work attire and always ensuring punctuality.
- Attending staff meetings to stay updated on promotions and bar policies.
- Assisting customers with menu and drink selections, enhancing overall dining experience.
- Performing opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Establishing rapport with clientele through attentive listening skills and genuine engagement in conversations.
Bartender/Server
Paul's Asian Affair
03.2024 - Current
- Ensured punctuality and maintaining professional workplace attire.
- Management and organisation of the bar as well as maintaining consistent cleaning practises.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Medical Receptionist
Hamilton Medical Center
01.2024 - Current
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Facilitated communication between patients and healthcare providers, ensuring timely information flow.
- Processed patient intake forms accurately, maintaining confidentiality and compliance with regulations.
- Utilized electronic health record systems for data entry and retrieval, improving information accuracy.
- Assisted in managing office supplies inventory, optimizing resource allocation and reducing costs.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Server/Kitchen Staff
Grill'd
03.2023 - 11.2023
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Managed order processing and food delivery, maintaining accuracy and efficiency during peak hours.
- Trained new staff on restaurant protocols and service standards, fostering team collaboration.
- Coordinated with kitchen staff to streamline communication and improve food preparation times.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Surveying - Honours
University of Newcastle
Newcastle, New South Wales, NSW11-2027
High School Diploma -
Merewether High School
Newcastle, NSW11-2023
Skills
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Excellent punctuality and motivated to work hard
- Manual dexterity
- Teamwork and collaboration
- Professionalism
Certification
- First aid certification
- CPR training
- Willingness to complete white card
Timeline
Bartender
Bartholomew's
02.2025 - Current
Bartender/Server
Paul's Asian Affair
03.2024 - Current
Medical Receptionist
Hamilton Medical Center
01.2024 - Current
Server/Kitchen Staff
Grill'd
03.2023 - 11.2023
Bachelor of Surveying - Honours
University of Newcastle
High School Diploma -
Merewether High School