Experienced Traffic Controller with extensive knowledge of worker safety and training in all Traffic Control Areas. Successful at working for long hours in varying conditions and committed to positivity and effectiveness. Valid QLD HR driver with an observational eye for detail.
Overview
19
19
years of professional experience
Work History
Traffic Controller/ Pod Truck/ TMA Driver
AATM
Coomera, QLD
03.2023 - Current
Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Organized detours and adjusted signal timing to accommodate special events or construction projects.
Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
Provided assistance to motorists who experienced difficulty navigating through congested areas.
Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
Monitored roadways for hazardous conditions such as potholes or debris that could cause accidents or impede travel times.
Implemented strategies designed to reduce congestion during peak hours such as staggered shift schedules or alternative routing options.
Assisted law enforcement officers with crowd control measures at large scale events held in busy urban centers.
Collected data on speed limits, roadway widths, lane configurations, signage placement and other factors that influence the flow of vehicular traffic.
Maintained logs detailing all activities performed during assigned shifts including incident reports, work orders completed and any other relevant information.
Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
Directed vehicles around construction sites and flagged drivers through blocked roads.
Assembled traffic cones and pathways for vehicles and pedestrians.
Managed setup and removal of temporary traffic control equipment and signs.
Directed pedestrians across busy streets and around construction sites.
Set messages on digital traffic signs to warn oncoming traffic of delays.
Tested traffic signs for proper reflectivity and illumination factors after installation.
Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests.
Developed solutions to enhance vehicular flow and safety by analyzing traffic data.
Traffic Controller/ Pod Truck/ TMA Driver
Lack Group
Gold Coast, QLD
11.2022 - 03.2023
Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
Organized detours and adjusted signal timing to accommodate special events or construction projects.
Inspected traffic control devices such as signs, signals and pavement markings for proper installation and visibility.
Provided assistance to motorists who experienced difficulty navigating through congested areas.
Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
Ensured compliance with local laws, regulations and ordinances related to motor vehicle operation, parking and loading and unloading zones.
Monitored roadways for hazardous conditions such as potholes or debris that could cause accidents or impede travel times.
Assisted law enforcement officers with crowd control measures at large scale events held in busy urban centers.
Collected data on speed limits, roadway widths, lane configurations, signage placement and other factors that influence the flow of vehicular traffic.
Maintained logs detailing all activities performed during assigned shifts including incident reports, work orders completed and any other relevant information.
Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
Directed vehicles around construction sites and flagged drivers through blocked roads.
Assembled traffic cones and pathways for vehicles and pedestrians.
Managed setup and removal of temporary traffic control equipment and signs.
Directed pedestrians across busy streets and around construction sites.
Bus Driver
Busways
Gosford, NSW
01.2020 - 11.2022
Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
Inspected vehicles prior to each shift for mechanical defects or malfunctions.
Greeted customers in a friendly manner when boarding the bus.
Assisted elderly or disabled passengers with boarding and disembarking from the bus.
Provided courteous customer service while answering questions regarding routes and schedules.
Collected fares, tickets and passes accurately.
Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
Reported any incidents that occurred during route travel to management personnel immediately.
Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
Verified that all passengers were seated before operating the bus.
Maintained order among passengers during trip by enforcing rules of conduct.
Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
Followed designated routes according to timetables while obeying speed limits at all times.
Monitored traffic conditions along assigned routes in order to plan alternate routes if necessary.
Communicated effectively with dispatch staff via two way radio regarding delays, detours.
Landscaper
Mel Saines
Springfield, NSW
12.2018 - 11.2019
Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
Planned and designed landscaping projects to meet customer needs and preferences.
Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
Applied fertilizers and pesticides according to safety regulations.
Transported plants, turf and other materials to designated areas for installation.
Cut grass in even lengths with power mowers or hand shears.
Inspected property for signs of damage or infestation from pests or weeds.
Built retaining walls using stones or bricks for stability purposes.
Assisted in building decks and patios to create outdoor living spaces.
Cleaned up debris after completing jobsite tasks.
Performed routine maintenance of irrigation systems including repairs when needed.
Cut and trimmed lawns using power mowers and edgers.
Manager
Dominos
Erina, NSW
03.2014 - 08.2018
Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Established processes to ensure efficient workflow throughout the organization.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Provided leadership during times of organizational change or crisis situations.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Analyzed customer feedback data to develop action plans for improving services offered.
Monitored staff performance and addressed issues.
Cashier/Food Preparation/ Cleaner
Mcdonalds
Reedy Creek/West Gosford, QLD/NSW
02.2005 - 07.2013
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Balanced daily transactions on a computerized point-of-sale system.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Ensured compliance with all safety regulations within the store environment.
Performed other duties as assigned by management.
Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Year 11 - School
Robina State High School
Robina
12-2008
Skills
Traffic Control Supervisor
Variable Message Sign Assembly Knowledge
Valid HR Driver's License
Traffic Safety Expert
Radio Communication
Attention to Detail
Public Safety and Transportation
Permit Review
Pedestrian Traffic Assessments
Compliance Monitoring
Analytical Skills
Team Collaboration
Problem-Solving
Adaptability and Flexibility
Traffic Control Technician
Time Management
References
David Schreuder
0488646888
Brittany Carnegie
0432315361
Timeline
Traffic Controller/ Pod Truck/ TMA Driver
AATM
03.2023 - Current
Traffic Controller/ Pod Truck/ TMA Driver
Lack Group
11.2022 - 03.2023
Bus Driver
Busways
01.2020 - 11.2022
Landscaper
Mel Saines
12.2018 - 11.2019
Manager
Dominos
03.2014 - 08.2018
Cashier/Food Preparation/ Cleaner
Mcdonalds
02.2005 - 07.2013
Year 11 - School
Robina State High School
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