Josh Santana

• Provided exceptional guest services, ensuring a welcoming atmosphere for clients and visitors.
• Coordinated logistics for vehicle deliveries, maintaining communication with team members and customers.
• Resolved customer inquiries promptly, enhancing satisfaction and loyalty through effective problem-solving.

• Assist VIP clients and park highly valuable vehicles
• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
• Built positive customer rapport for courteous, friendly and professional service.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
• Maneuvered vehicles into designated areas to maximize parking capacity.

Gained experience with a car dealership setting

Shadowing salesmen

Customer service

• Provide customer service
• Serve drinks
• And clean up and set for the next function
• Manage a team