Josh Shephard
Wilberforce,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Media Coordinator
Rachael Goldsworthy Realty
10.2023 - Current
- Took photos from different angles and perspectives to capture perfect images.
- Photographed high-quality images for various print and digital projects.
- Edited, toned, captioned, and uploaded photographs for publication.
- Digitally edited photos to enhance appearance.
- Utilised natural and artificial lighting to capture desired images and maintain quality.
- Leveraged camera gear and equipment to express creative vision.
- Planned and prepared for on-location and studio shoots.
- Used image processing algorithms to reduce motion blur and enhance colour, contrast and light range.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
- Offered image proofs to help clients choose best photos from shoot.
- Utilized various types of camera equipment to capture best possible shots.
- Captured stunning images for variety of projects.
- Customised photography strategies based on intended use and client preferences.
- Planned and outlined social media calendar involving post themes and scheduled times
- Conceptualised creative social media themes that were appropriate for linking real estate to seasonal calendar year
Sales Assistant
Wilberforce Cellars
09.2020 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Trained new employees on customer service, money handling and organizing strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Factory Hand
Blueline Fabrication Services
07.2017 - 03.2018
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Weighed and measured items to prevent waste and meet quality standards.
- Performed quality checks on finished products to identify and address discrepancies.
- Loaded and unloaded parts on production line to establish smooth operations.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained machinery to prevent overloads and avoid malfunctions.
- Inspected materials before assembly to verify compliance of quality control standards.
- Assisted production team by restocking supplies, cleaning areas and maintaining machinery.
- Used different machines and tools based on individual job requirements.
- Worked correctly and safely with range of different materials and components.
Education
Master of Cyber Security Analysis - Cyber Security
Macquarie University
Sydney, NSW12.2025
Bachelor of Security Studies - National Security Studies
Macquarie University
Sydney, NSW12.2024
Higher School Certificate -
Bede Polding College
Bligh Park, NSW12.2020
Skills
- Strategic Plan Development
- Tactics and Execution
- Excellent Writing Skills
- Technology Optimization
- Workflow Optimization
- Activity Organization
- Computer Software
- Social Media Platforms
- Critical Thinking
- Equipment Selection
- Time Management
- Programming in Java
Accomplishments
- Achieved increased sales through effectively helping with the needs of customers.
- Collaborated with team of 7 in the development of increased exposure of exclusive brand name in conjunction with professional wine and spirit makers.
- Documented and resolved minors using fake ID apps which led to staff becoming more diligent with selling alcohol.
Certification
- Responsible Service of Alcohol (RSA), RSA Express Pty Ltd - 21 August 2020
Hobbies
- Powerlifting & bodybuilding
- Computer building
- Photography & Videography
- Video & photo editing
- Gaming
- Drone flying
- Exploring
- Reading
Timeline
Media Coordinator
Rachael Goldsworthy Realty
10.2023 - Current
Sales Assistant
Wilberforce Cellars
09.2020 - Current
Factory Hand
Blueline Fabrication Services
07.2017 - 03.2018
Master of Cyber Security Analysis - Cyber Security
Macquarie University
Bachelor of Security Studies - National Security Studies
Macquarie University
Higher School Certificate -
Bede Polding College
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