Josh Smith
Mudgee,NSW
Summary
Driven by a results-focused approach, I leveraged teamwork and stock management skills at Woolworths Supermarket to enhance store efficiency and customer satisfaction. My experience spans improving inventory accuracy, fostering a clean environment, and elevating customer service standards, contributing to a significant increase in customer loyalty and retention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Grocery Team Member
Woolworths Supermarket
06.2022 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
- Retrieved items for customers and verified prices.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Volunteer
The Classics
05.2022 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Youth Counsillor
Mid-Western Regional Youth Council
11.2020 - Current
- Attending Term Meetings to discuss council’s priorities and highlight issues that need addressing, particularly programs and services related to youth.
Bookstore Assistant
The Book Nest Mudgee
03.2021 - 02.2022
- Streamlined inventory management by conducting regular audits and maintaining accurate records.
- Contributed to a positive store atmosphere with excellent customer service skills and a welcoming demeanor.
- Maintained an up-to-date knowledge of industry trends, allowing for informed recommendations to customers seeking new reads.
- Ensured high levels of cleanliness throughout both front-of-house and back areas maintaining an inviting environment that encouraged repeat visits from satisfied clientele.
Education
Year 7 - Year 11 -
Mudgee High School
Mudgee, NSW08.2023
Year 2 - Year 6 -
Mudgee Public School
Mudgee, NSW12.2018
Skills
- Store maintenance
- Stock management
- Cleanliness and hygiene
- Shelf Stocking
- Maintaining displays
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Safety standards
- Merchandising skills
Certification
- First Aid Certificate - Cert NO. EFI0099542
Timeline
Grocery Team Member
Woolworths Supermarket
06.2022 - Current
Volunteer
The Classics
05.2022 - Current
Bookstore Assistant
The Book Nest Mudgee
03.2021 - 02.2022
Youth Counsillor
Mid-Western Regional Youth Council
11.2020 - Current
Year 7 - Year 11 -
Mudgee High School
Year 2 - Year 6 -
Mudgee Public School
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