Josh Sonsie

My current position, managing a store during the evenings that has very large weekly sales with over 100 staff, I am responsible for customer satisfaction, Management of staff, high standards, reaching several KPIs and a priority on Safety. Since working here i have achieved growth on KPIs each year which include safety index scores, waste, sales and overall team mental health ratings.

During the lockdowns of Covid19, i picked up a part time job concreting slabs, this job required very physical work, a vast range of skills and attention to detail.

I started working here part time, then lead to full time during Covid. This job required expert attention to detail, ranging from washing cars to Ceramic coatings and engine bay detailing on cars such as supercars, museum cars, boats, caravans, etc.

In this role i was responsible for great inventory management. Excellent team relations including rosters, training and budgets. High standards in merchandising displays and products. Safety and customer satisfaction was a priority.

In this role i was responsible for operating a large store through the evening overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees.

My first full time job, started out as a Nightfiller and worked hard to achieve Nightfill Lead at the age of 17, i was resonsible for running a medium sized team to ensure loads completed and presentation of the aisles each night.