Josh Travers
Robina
Summary
Adept at team supervision and customer service, I leveraged my skills at Woolworths Group to enhance shopping experiences significantly. My tenure in security and retail honed my expertise in safety processes and equipment repair, achieving commendable levels of workplace safety and client support.
Overview
4
4
years of professional experience
Work History
Security Technician
SPL
09.2024 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
Team Member
Woolworths Group
09.2022 - 09.2024
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Retrieved items for customers and verified prices.
- Checked pricing, scanned items, applied discounts, and printed receipts
- Used POS system to process sales, returns, online orders, and gift card activations.
Team Leader
Yiros Shop
05.2021 - 03.2022
- Trained and supervised team of customer service Workers in providing quality service to customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
High School Diploma -
Marymount
Burleigh Heads, QLD11-2023
Certificate I In Construction - Construction
Marymount
Burleigh Heads, QLD11-2023
Skills
- Clear communication
- Customer service
- Team supervision
- People management
- Following instructions
- Equipment Repair
- Cash handling
- Workplace safety
- Leadership qualities
- Computer skills
- Safety processes and procedures
- Client support
Timeline
Security Technician
SPL
09.2024 - Current
Team Member
Woolworths Group
09.2022 - 09.2024
Team Leader
Yiros Shop
05.2021 - 03.2022
High School Diploma -
Marymount
Certificate I In Construction - Construction
Marymount
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