Josh Wraith
Henderson
Summary
Operations Manager with a decade of experience in the concrete industry, specializing in concrete molds and forklift operations. Recognized for exceptional relationship-building and problem-solving abilities, consistently exceeding expectations in fast-paced environments. Proven track record of cultivating partnerships across diverse demographics and management levels, complemented by strong customer service and communication skills. Seeking to leverage expertise to drive operational excellence and enhance team performance.
Overview
10
10
years of professional experience
Work History
Operations Manager
ACP – Concrete Products
Albany, Auk
03.2024 - Current
- Managed operational processes, including order coordination and team oversight.
- Developed and implemented operational procedures to ensure quality standards are met.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Directed routine tasks aimed at boosting overall workforce output.
- Coordinated and optimized delivery routing to enhance efficiency.
Manager
T & T Bennet
Henderson, Auk
06.2015 - 03.2024
- Oversee staff in daily operations.
- Prepared delivery trucks with shipments for distribution across New Zealand.
- Developed and implemented operational procedures to ensure quality standards are met.
- Planned delivery routing, team workflows, and promotional initiatives.
Education
Forklift Operators Certificate - Counter balance forklift license
ASWEFA
12-2023
Skills
- Strong knowledge of concrete products and procedures
- Excellent communication skills
- Attention to detail
- Ability to collaborate effectively with suppliers and other team members
- Operational efficiency
- Process optimization
- Quality assurance
- Inventory management
- Workflow planning
- Supply chain management
- Team collaboration
Timeline
Operations Manager
ACP – Concrete Products
03.2024 - Current
Manager
T & T Bennet
06.2015 - 03.2024
Forklift Operators Certificate - Counter balance forklift license
ASWEFA