Joshi Venkanah
Bayswater
Summary
Developed strong customer service and problem-solving skills in fast-paced rental environment. Skilled in managing client relationships and handling rental operations efficiently. Seeking to transition into new field utilizing effective communication and operational expertise.
Overview
5
5
years of professional experience
Work History
Senior Rental Sales Agent
Avis Budget Group
10.2023 - Current
- Enhanced customer satisfaction by efficiently managing rental agreements and resolving client issues.
- Maintained a high level of professionalism, ensuring all clients received excellent service throughout their rental experience.
- Increased repeat business by providing exceptional service, fostering loyalty among clients.
- Conducted thorough assessments of rental vehicles upon return to ensure optimal condition for future rentals, maintaining company reputation for quality offerings.
- Effectively resolved disputes between clients, balancing empathy with adherence to company policy in order to maintain a positive reputation within the community.
- Coordinated cross-department efforts during peak seasons or events to meet heightened demand without compromising on quality or speed of service.
Cabinet Maker
All Furniture Imports
07.2022 - 06.2023
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
- Repaired cabinets and cabinet parts.
Metal Fabricator
Self Employed
11.2019 - 04.2022
- Maintained a safe working environment by enforcing strict safety protocols and conducting regular equipment inspections.
- Achieved consistent adherence to project deadlines through effective prioritization of tasks in a high-pressure work environment.
- Supported quality assurance efforts by performing thorough inspections of completed metalwork, identifying any defects or inconsistencies before delivery to clients.
- Delivered customer satisfaction through close attention to detail when producing custom metal parts based on specific client requests.
- Reduced material waste by optimizing cutting patterns and improving inventory management systems.
Education
Advanced Diploma - Civil & Structural Engineering
North Metropolitan TAFE
Perth, WA07-2024
Skills
- Goal oriented
- Client relationship building
- Communication
- Teamwork and collaboration
- Problem-solving
- Reliability
- AutoCAD
- Revit
- BIM software
Languages
French
Full Professional
Interests
- Music
- Watching Movies and TV Shows
- Fashion and Style
- Playing Sports
- Video Gaming
Timeline
Senior Rental Sales Agent
Avis Budget Group
10.2023 - Current
Cabinet Maker
All Furniture Imports
07.2022 - 06.2023
Metal Fabricator
Self Employed
11.2019 - 04.2022
Advanced Diploma - Civil & Structural Engineering
North Metropolitan TAFE
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