Joshielle Pastor
Summary
A job seeker with strong organisational skills eager to secure a casual or part-time position. Ready to help the team achieve goals.
Excellent communication skills, and ability to work to within a team and independently with supervision, have resulted in positive feedback from management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Air Force Security Operator
Royal Australian Air Force (ADF)
06.2021 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites to identify and deter threats to assets
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Checked and verified photo identification prior to granting facility access.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Permitted entry with escort for approved persons into secure locations.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Crew Member
McDonald's Australia
09.2018 - 05.2021
- Worked front counter, drive-thru and cafe areas.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Sales Assistant
Kmart Australia
11.2017 - 10.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt service and support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
High School Diploma -
Darwin High School
Darwin City, NT2020
Skills
- Team Building
- Active Listening
- Conflict Resolution
- Recordkeeping
- Organisation and Time Management
- Flexible and Adaptable
- Critical Thinking
- Microsoft Office
- Food and Beverage Preparation
- Hospitality Service Expertise
- Exceptional Customer Service
Certification
- First Aid & CPR, St John Ambulance Australia - Certified 2022
- Standard Mental Health First Aider, Mental Health First Aid Australia - Issued Jul 2023, Expires Jan 2026
Volunteer Experience
- Filipino Association of the Northern Territory (FAANT). Consisted of teaming with local groups and service companies to increase community outreach and service utilisation.
- Australian Youth Climate Coalition (AYCC). Engage with local community to raise awareness on topical issues relating to Australia's environment and climate.
Timeline
Air Force Security Operator
Royal Australian Air Force (ADF)
06.2021 - Current
Crew Member
McDonald's Australia
09.2018 - 05.2021
Sales Assistant
Kmart Australia
11.2017 - 10.2019
High School Diploma -
Darwin High School
- First Aid & CPR, St John Ambulance Australia - Certified 2022
- Standard Mental Health First Aider, Mental Health First Aid Australia - Issued Jul 2023, Expires Jan 2026
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