JOSHIKA SINHA
Everton Hills,QLD
Summary
Professional with expertise within Retail, Wholesale, Manufacturing, Insurance industry and Tax returns. Enthusiastic and knowledgeable in accounts and administration with qualification of Masters of Professional Accounting and Bachelor of Arts in Banking Finance and Public Administration.
Effective workload management skills, ability to prioritise tasks and achieve a commercial balance between speed and quality. Strong systems experience and competent computer abilities.
Overview
16
16
years of professional experience
Work History
Accounts Administrator - Accounts Receivable
Pneumatic Solutions (Wholesaler/Retailer)
01.2024 - Current
- Process customer invoices and accurately post payments to customer accounts in MYOB Business
- Investigate and resolve discrepancies and disputes related to billing and payments
- Communicate with customers to address inquiries, provide account information, and resolve outstanding issues
- Monitor accounts receivable aging reports and take appropriate actions to collect outstanding balances
- Collaborate with internal teams to ensure accurate and timely invoicing
- Reconcile customer accounts and maintain accurate records
- Prepare and distribute monthly AR statements to customers
- Contribute to process improvements and efficiencies within the AR department.
Administration Support
McLarens Holdings Pty Ltd (Losss Adjusters)
07.2022 - 01.2024
- Providing claim support activities within agreed service level timeframes
- Performing a variety of administrative duties and assisting with document management to support teams of surveyors/adjusters
- Ensuring attention to detail and claim information is correct and up to date
- Adhering to relevant compliance, including privacy and security requirements
- Run compliancy reports and ensure Data integrity on McLarens One
- Accounts receivable including Third Party costs.
Customer Service Representative
Euro Garage (Part-Time)
12.2021 - 08.2023
- Deliver brilliant customer service to EG customers
- Promote products
- Operate point of sale
- Monitor fuel/stock deliveries
- Ensure safe working environment at all times
- Maintained effective merchandising and stock control to ensure premium presentation of our stores.
Insurance File Manager
John Lyng Group (Insurance Restoration)
05.2022 - 07.2022
- Build & maintain strong relationships with clients & continuously look for improvement opportunities to service their needs
- Accurately report & record job details throughout repair life of works
- Coordinate, influence & negotiate with internal & external stakeholders
- Work closely with team & managers to deliver outcomes
- Schedule project managers, supervisors, technicians & subcontractor trades
- Prepare detailed scope documents, instructions & work orders
- Complaint handling, where appropriate
- Accurate & timely invoicing
- Ensure all KPI's, budgets & time frames are achieved.
Accounts Receivable
John Lyng Group( Insurance Builders)
03.2022 - 07.2022
- Raising invoices and ensuring correct revenue recognition
- Accurate entry of invoices into the accounting system
- Managing account reconciliations
- Reviewing debtor ageing reports and dealing with items that require attention
- Reviewing daily reports
- Maintaining and managing a range of customer portals (insurance companies)
- Managing and maintaining customer account status (insurance)
- Effectively liaise with customers and colleagues verbally and in writing.
Payroll Officer (Temporary)
Food Industry People (FIP) Group (Payroll Company)
01.2022 - 03.2022
- End to end weekly payroll process
- Efficient processing of all payroll transactions in FOUNDU Platform
- Collecting data / time sheets, ensuring they have been approved and exceptions verified, calculating, and entering to process and update payroll information
- Updating and maintaining employee records, including leave, training, enterprise agreements and other relevant documentation in FOUNDU Platform
- Administration of workers compensation payments and superannuation
- Calculate termination pays, pay adjustments, and leave accruals
- Resolving payroll discrepancies
- Ensure payroll compliance.
Administration Manager
Saltys Grill & Café (Family Business)
04.2016 - 11.2021
- Create business plans, arrange financing, hire staff, review sales, develop marketing strategies, oversee daily activities, and identify business opportunities
- Handled all aspects of customer service and payroll with a staff of seventeen employees
- Ensure that equipment and machinery are adequately maintained
- Promotion via social media platforms to improve brand identity
- Ability to multi tasks by identifying tasks and prioritizing them accordingly
- Very good with problem solving by coming up with solutions to workplace problems
- General administration such as processing timesheets, doing payroll's, accounts payable (ordering goods, making deals with the suppliers)
- Keeping workplace organized by labelling items and having files for each task and suppliers.
Production Support Officer
AURIZON (Freight Rail Transport - Rollingstock)
09.2013 - 07.2015
- Managing the daily running of the office
- Greeting visitors into the building and signing them into the building
- Ensuring all office equipment's were in working order
- Processing payroll into SAP
- Data entering timecards into SAP
- Was in Procurement team purchasing items for my department through ESHOP in SAP
- Recording employee trainings using LMS in SAP
- Preparing monthly COST reports for the department (including AC shop, Traction motors, machine shop)
- Producing weekly reports on traction motors using Microsoft excel
- Generating KPI's (Key Performance Indicator)
- Reporting employee utilisation
- Answering phone calls
- Performing general admin duties such as faxing, photocopying, emailing using Microsoft outlook, printing documents in huge quantities, managing team notice boards and producing monthly AURIZON Redbank newsletter
- Supporting the department manager and the team leaders on achieving weekly and monthly targets by generating reports and communicating performances.
INCOME TAX SPECIALIST 2nd Season
Queensland Tax
06.2013 - 10.2013
- Preparing Individual Income Tax Return using HandyTax Software
- Electronically lodging the Tax Return
- Making Amendments to the Tax Return
- Creating payments by Electronic Funds Transfer
- Answering client's queries face to face, through Telephone calls and Emails
- Performing daily banking task.
ASSISTANT ACCOUNTANT
Grocycle Pty Ltd
11.2012 - 05.2013
- Customer service (customer first point of contact)
- Preparing Daily Banking & Bank Reconciliations
- Maintained integrity of general ledger through balance sheet reconciliations and transaction coding reviews
- Generated financial statements and facilitated account closing procedures each month
- Preparation of quarterly BAS returns including processing adjustments
- Converting production plan into purchase orders and monitoring expected delivery dates from suppliers
- Reporting monthly DIFOT results.
INCOME TAX SPECIALIST
Queensland Tax
07.2012 - 10.2012
- Preparing Individual Income Tax Return using HandyTax Software
- Electronically lodging the Tax Return
- Making Amendments to the Tax Return
- Creating payments by Electronic Funds Transfer
- Answering client's queries face to face, through Telephone calls and emails
- Performing daily banking task.
ASSISTANT TREASURER
THE AUSTRALIAN FEDERATION OF TOTALLY AND PERMANENTLY INCAPACITATED EX-SERVICEMAN AND WOMEN (QLD)
05.2010 - 12.2010
- Advising the senior management on accounts procedure
- The development of accounting policies within the association
- Checking and processing of Accounts Payable and Accounts Receivable
- Entering data input using MYOB 19 and Cash Flow Manager Software
- Compilation and Submission of Business Activity Statement
- Liaising on with the Australian Taxation Office on the outstanding returns
- Raising correspondence on financial matters for signature by the association state secretary
- Maintained integrity of general ledger, including the chart of accounts
- Filed tax returns and prepared governmental reports in compliance with strict standards
- Analysed monthly balance sheet accounts for corporate reporting
- Generated financial statements and facilitated account closing procedures each month
- Created cost reports comparing budgeted costs to actual costs.
SALES REPRESENTATIVE
NEW ZEALAND OVERSEAS TRADING CORPORATION (SP) LTD
09.2008 - 12.2009
- Customer Service
- Taking orders from clients and raising invoice
- Ordering of stocks
- Monthly stocktaking
- Daily balancing of cash
- Following up with debtor's collection.
Education
Masters of ACCOUNTING -
CENTRAL QUEENSLAND UNIVERSITY
01.2012
Bachelor of Business BANKING FINANCE & MANAGEMENT IN PUBLIC ADMINISTRATION -
THE UNIVERSITY OF THE SOUTH PACIFIC
01.2008
Skills
- Self-starter, motivated professional
- Proven experience in accounts receivable or a similar financial role
- Strong proficiency in accounting software and MS Excel
- Experienced using SAP (Timecards, Payroll, Procurement, LMS)
- Organised and able to meet deadlines in a fast-paced environment
- Able work autonomously and as part of a team
- Outstanding verbal and written communication skills (dealing with tax Clients, also employees at Aurizon, and liaising with clients at McLarens)
- Tax returns preparation
- Interpreting and Analysing Financial Reports
- General Ledger Reconciliations, checking correct tax code usage & searching the GL for FBT transactions not coded to a FBT ledger code
- Experienced using HANDYTAX Software
- Advanced bookkeeping skills including BAS preparation, lodgement, adjustments & reconciliation
- Competent to use and set-up MYOB
- Full Payroll using MYOB Essential at Salty's Grill & Cafe
- Experience using CASH FLOW Software
- Competent to use Microsoft Suite
- Accounts receivable management
- Cash Flow Management
- Internal Controls
- Credit Control
- Time Management
- Attention to Detail
Accomplishments
- Implementing policies and procedures to be followed at Salty's Grill & Cafe
- Establishing better systems to perform multiple roles as Production Support Officer at Aurizon.
- As an Assistant Treasurer at the TPI Qld, I converted all financial records into MYOB Accounting Plus V19, this enabled the management to bring the finances into order. I also liaised with the Australian Tax Office to resolve outstanding matters with no tax penalty, which resulted in a windfall gain to the association worth $45K.
- As Certified Practice Accountants (CPA) student Ambassador, I encouraged, motivated and inspired other students by organizing CPA Networking Lunches.
References
- Mr Jarrod Van Der Ryken, Finance Manager, Pneumatic Solutions, 166 Beatty Street, Archerfield, QLD, 4108, 0423 366 994
- Mr Bruno De Oliveira, Quantity Surveyor, McLarens Holding Pty Ltd, Level 1, 18 Little Cribb Street, Milton, QLD, 4064, 0432509299
- Ms Samantha Lopez, Manager, Euro Garages, Chermside, 0431 513 900
Languages
English
Full Professional
Hindi
Limited Working
Timeline
Accounts Administrator - Accounts Receivable
Pneumatic Solutions (Wholesaler/Retailer)
01.2024 - Current
Administration Support
McLarens Holdings Pty Ltd (Losss Adjusters)
07.2022 - 01.2024
Insurance File Manager
John Lyng Group (Insurance Restoration)
05.2022 - 07.2022
Accounts Receivable
John Lyng Group( Insurance Builders)
03.2022 - 07.2022
Payroll Officer (Temporary)
Food Industry People (FIP) Group (Payroll Company)
01.2022 - 03.2022
Customer Service Representative
Euro Garage (Part-Time)
12.2021 - 08.2023
Administration Manager
Saltys Grill & Café (Family Business)
04.2016 - 11.2021
Production Support Officer
AURIZON (Freight Rail Transport - Rollingstock)
09.2013 - 07.2015
INCOME TAX SPECIALIST 2nd Season
Queensland Tax
06.2013 - 10.2013
ASSISTANT ACCOUNTANT
Grocycle Pty Ltd
11.2012 - 05.2013
INCOME TAX SPECIALIST
Queensland Tax
07.2012 - 10.2012
ASSISTANT TREASURER
THE AUSTRALIAN FEDERATION OF TOTALLY AND PERMANENTLY INCAPACITATED EX-SERVICEMAN AND WOMEN (QLD)
05.2010 - 12.2010
SALES REPRESENTATIVE
NEW ZEALAND OVERSEAS TRADING CORPORATION (SP) LTD
09.2008 - 12.2009
Masters of ACCOUNTING -
CENTRAL QUEENSLAND UNIVERSITY
Bachelor of Business BANKING FINANCE & MANAGEMENT IN PUBLIC ADMINISTRATION -
THE UNIVERSITY OF THE SOUTH PACIFIC
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