Joshua Accardi
Brisbane
Summary
Highly motivated and results driven Human Resources Officer with a background in financial services and the construction industry. A collaborative team player with a talent for relationship building. Seeking to leverage my skills and experience to launch a rewarding career in Human Resource Management.
Overview
4
4
years of professional experience
Work History
Human Resources Officer
Hope & Care Community Services
05.2024 - Current
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
Human Resources Administrator
Hope & Care Community Services
11.2023 - Current
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Senior Operations Officer
Salary Packaging Australia
12.2022 - 08.2023
- Coordinated recruitment, selection, and induction for the Operations Department
- Provided ongoing training, support, and mentorship to my direct reports
- Managed customer escalations, resolving complex issues and ensuring customer satisfaction
- Evaluated operational procedures to identify and mitigate compliance risks
- Conducted compliance checks, ensuring strict adherence to ATO guidelines
People and Culture Coordinator
Salary Packaging Australia
09.2022 - 01.2023
- Created and enacted organisational policies and procedures
- Developed an innovative employee benefits program
- Designed and administered an employee engagement survey
- Established an employee induction program
- Served as the primary point of contact for employee concerns
Operations Officer
Salary Packaging Australia
04.2021 - 01.2023
- Ensured strict adherence to ATO regulations during customer onboarding
- Identified and executed process improvements
- Cultivated relationships with external stakeholders
- Demonstrated strong multitasking and prioritization in a fast-paced environment
- Effectively communicated complex tax related information to a diverse clientele
Education
Bachelor of Business (HRM) / Bachelor of Psychological Science -
Griffith University
01.2018
Skills
- Recruitment and onboarding
- Training and development
- Stakeholder management
- Attention to detail
- Interpersonal Skills
- Problem solving
- Proficiency in Microsoft Office
- Critical Thinking
- HR policies and procedures
- Talent management
Timeline
Human Resources Officer
Hope & Care Community Services
05.2024 - Current
Human Resources Administrator
Hope & Care Community Services
11.2023 - Current
Senior Operations Officer
Salary Packaging Australia
12.2022 - 08.2023
People and Culture Coordinator
Salary Packaging Australia
09.2022 - 01.2023
Operations Officer
Salary Packaging Australia
04.2021 - 01.2023
Bachelor of Business (HRM) / Bachelor of Psychological Science -
Griffith University
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