Highly motivated and results driven Human Resources Officer with a background in financial services and the construction industry. A collaborative team player with a talent for relationship building. Seeking to leverage my skills and experience to launch a rewarding career in Human Resource Management.
Overview
4
4
years of professional experience
Work History
Human Resources Officer
Hope & Care Community Services
05.2024 - Current
Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
Streamlined recruitment processes for improved efficiency in hiring top talent.
Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
Human Resources Administrator
Hope & Care Community Services
11.2023 - Current
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Managed payroll and timekeeping to track hours and accurately pay employees.
Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Senior Operations Officer
Salary Packaging Australia
12.2022 - 08.2023
Coordinated recruitment, selection, and induction for the Operations Department
Provided ongoing training, support, and mentorship to my direct reports
Managed customer escalations, resolving complex issues and ensuring customer satisfaction
Evaluated operational procedures to identify and mitigate compliance risks
Conducted compliance checks, ensuring strict adherence to ATO guidelines
People and Culture Coordinator
Salary Packaging Australia
09.2022 - 01.2023
Created and enacted organisational policies and procedures
Developed an innovative employee benefits program
Designed and administered an employee engagement survey
Established an employee induction program
Served as the primary point of contact for employee concerns
Operations Officer
Salary Packaging Australia
04.2021 - 01.2023
Ensured strict adherence to ATO regulations during customer onboarding
Identified and executed process improvements
Cultivated relationships with external stakeholders
Demonstrated strong multitasking and prioritization in a fast-paced environment
Effectively communicated complex tax related information to a diverse clientele
Education
Bachelor of Business (HRM) / Bachelor of Psychological Science -
Griffith University
01.2018
Skills
Recruitment and onboarding
Training and development
Stakeholder management
Attention to detail
Interpersonal Skills
Problem solving
Proficiency in Microsoft Office
Critical Thinking
HR policies and procedures
Talent management
Timeline
Human Resources Officer
Hope & Care Community Services
05.2024 - Current
Human Resources Administrator
Hope & Care Community Services
11.2023 - Current
Senior Operations Officer
Salary Packaging Australia
12.2022 - 08.2023
People and Culture Coordinator
Salary Packaging Australia
09.2022 - 01.2023
Operations Officer
Salary Packaging Australia
04.2021 - 01.2023
Bachelor of Business (HRM) / Bachelor of Psychological Science -
Case Manager and Allied Health Assistant at Hope & Care Community Services, Allied Health AssistanceCase Manager and Allied Health Assistant at Hope & Care Community Services, Allied Health Assistance