Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Accardi

Brisbane

Summary

Highly motivated and results driven Human Resources Officer with a background in financial services and the construction industry. A collaborative team player with a talent for relationship building. Seeking to leverage my skills and experience to launch a rewarding career in Human Resource Management.

Overview

4
4
years of professional experience

Work History

Human Resources Officer

Hope & Care Community Services
05.2024 - Current
  • Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
  • Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
  • Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
  • Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
  • Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
  • Evaluated the effectiveness of current HR systems; identified areas requiring enhancement or replacement.
  • Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
  • Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
  • Streamlined recruitment processes for improved efficiency in hiring top talent.
  • Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.

Human Resources Administrator

Hope & Care Community Services
11.2023 - Current
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.

Senior Operations Officer

Salary Packaging Australia
12.2022 - 08.2023
  • Coordinated recruitment, selection, and induction for the Operations Department
  • Provided ongoing training, support, and mentorship to my direct reports
  • Managed customer escalations, resolving complex issues and ensuring customer satisfaction
  • Evaluated operational procedures to identify and mitigate compliance risks
  • Conducted compliance checks, ensuring strict adherence to ATO guidelines

People and Culture Coordinator

Salary Packaging Australia
09.2022 - 01.2023
  • Created and enacted organisational policies and procedures
  • Developed an innovative employee benefits program
  • Designed and administered an employee engagement survey
  • Established an employee induction program
  • Served as the primary point of contact for employee concerns

Operations Officer

Salary Packaging Australia
04.2021 - 01.2023
  • Ensured strict adherence to ATO regulations during customer onboarding
  • Identified and executed process improvements
  • Cultivated relationships with external stakeholders
  • Demonstrated strong multitasking and prioritization in a fast-paced environment
  • Effectively communicated complex tax related information to a diverse clientele

Education

Bachelor of Business (HRM) / Bachelor of Psychological Science -

Griffith University
01.2018

Skills

  • Recruitment and onboarding
  • Training and development
  • Stakeholder management
  • Attention to detail
  • Interpersonal Skills
  • Problem solving
  • Proficiency in Microsoft Office
  • Critical Thinking
  • HR policies and procedures
  • Talent management

Timeline

Human Resources Officer

Hope & Care Community Services
05.2024 - Current

Human Resources Administrator

Hope & Care Community Services
11.2023 - Current

Senior Operations Officer

Salary Packaging Australia
12.2022 - 08.2023

People and Culture Coordinator

Salary Packaging Australia
09.2022 - 01.2023

Operations Officer

Salary Packaging Australia
04.2021 - 01.2023

Bachelor of Business (HRM) / Bachelor of Psychological Science -

Griffith University
Joshua Accardi