Joshua Alvarez
Pimpama,QLD
Summary
Dynamic Account Manager offering expertise in building strong partnerships, retaining key accounts and enhancing profit channels. Strong team leader with proficiency in growing professional network, influencing decision-makers and devising successful marketing and media strategies.
Overview
6
6
years of professional experience
Work History
Account Manager
Guerrilla
08.2022 - Current
- Lead the agency team in the development and execution of media strategies across several clients and industries.
- Receive and dissect briefs and develop campaign strategies to meet business and campaign objectives.
- Using various industry tools to develop brief responses and campaign strategies.
- Brief internal Guerrilla team (creative department, media, web development) based on agreed-upon project scope.
- Management of large, complex budgets and ensuring projects deliver to those allocated budgets.
- Built and strengthened long-lasting client relationships based on in-depth knowledge of clients' business needs.
- Identify and capitalise on sales and growth opportunities including reporting on sales figures against individual targets.
- Lead regular WIPs with each client to provide project updates and identify growth opportunities.
Account Manager
Zenith Media
04.2019 - 07.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Liaised with marketing and sales teams to develop targeted campaigns.
- Built and strengthened long-lasting client relationships based on in-depth knowledge of clients' business needs.
- Educated clients on new products and services to increase customer engagement with the brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Used various industry tools to inform campaign strategy and overall approach.
- On boarding of new clients, integrating them with the agency and its processes.
Digital Coordinator
Starcom Worldwide
02.2018 - 04.2019
- Measured, tracked and quantified organic and paid digital strategies.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Leveraged project management software to schedule, review and monitor progress of deliverables.
- Created and managed digital media campaigns to increase brand engagement.
Education
Bachelor of Commerce - Marketing
University of Wollongong
Wollongong, NSWHigh School Diploma -
Cedars Christian College
Wollongong, NSWSkills
- Stakeholder and client relationship management
- Campaign and project management
- Marketing and media strategy
- Identifying sales and growth opportunities
- Budget allocation and management
- Management of creative process and delivery
Accomplishments
- Led the brand refresh project across the NRMA Parks and Resorts business including the production and implementation of new creative templates, logo and taglines, tone of voice and brand positioning.
- Led the project of rebuilding the Sunshine Coast Airports website.
Additional Information
Emily Penn
Senior Graphic Designer at Guerrilla
emilykaypenn@gmail.com
0423 513 455
Brent Corbett
Account Executive at Guerrilla
brentcorbett.contact@gmail.com
Sophie Lucas
Account Manager at Zenith Media
0403 868 044
Timeline
Account Manager
Guerrilla
08.2022 - Current
Account Manager
Zenith Media
04.2019 - 07.2022
Digital Coordinator
Starcom Worldwide
02.2018 - 04.2019
Bachelor of Commerce - Marketing
University of Wollongong
High School Diploma -
Cedars Christian College
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