Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Joshua Anderson

Summary

I am an easy going, motivated, young, non-smoking, non-drinking team member and am looking forward to starting a career in the power industry. I have a manual drivers licence, currently undertaking a certificate 2 in electrotechnology where I have found a passion to be involved in this growing innovative industry and the future possibilities facing us. I am excited about being involved with the opportunities ahead especially with Australia's increasing focus on sustainable energy sources.

Overview

3
3
years of professional experience

Work History

Trade Assistant/Delivery Driver

Emu Coatings
01.2024 - Current


  • Participate in job start meanings to ensure that tasks throughout the workday are carried out safely and efficiently within the work team.
  • Handling chemicals and machinery in accordance with the workplace health and safety legislation
  • Speak with peers to verify task completion, meeting tight deadlines, and schedules.
  • Maximized workflow efficiency within the team, creating detailed schedules for tasks and projects across all functional areas related to trade assistance efforts.
  • Facilitate timely safe loading and delivery of goods by closely monitoring shipments and resolving any logistical issues that arise.
  • Assisted company manager with various daily tasks which improved productivity and resulting in better efficiency.

Customer Service Representative

Swimart
10.2021 - Current
  • Assist with customer inquiries and suggestions in a courteous and professional way.
  • Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listen to customers, handle concerns quickly and escalate to my supervisor only as required.
  • Resolve customer complaints with empathy, resulting in increased loyalty and repeat business.
  • conduct pool test's and analysis results to ensure customer pool quality is maintained.
  • Assess problems and fault finding to provide an appropriate outcome to individual situations.
  • follow workplace health and safety guidelines and MSDS requirements to maintain a safe working environment.

Education

No Degree - Graduated Year 12

Carmel College
Thornlands, QLD
11.2023

Skills

  • Lock Out-Tag Out Procedures
  • Electrical Safety
  • Electrical testing
  • Problem-Solving
  • Industrial Wiring
  • Diagnostics and troubleshooting
  • Circuit Diagrams
  • Commercial Wiring
  • Safety awareness
  • Customer Service
  • Hand and power tools

Hobbies

I play guitar and piano

I enjoy travelling overseas

Timeline

Trade Assistant/Delivery Driver

Emu Coatings
01.2024 - Current

Customer Service Representative

Swimart
10.2021 - Current

No Degree - Graduated Year 12

Carmel College

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Joshua Anderson