Joshua Angus
Tuncurry,NSW
Summary
Dynamic sales professional with a proven track record at Reece Plumbing, excelling in customer engagement and relationship building. Leveraged sales presentations and strategy development skills to significantly boost sales and customer satisfaction. Demonstrated strong networking abilities and product knowledge, achieving notable improvements in sales performance metrics.
Overview
9
9
years of professional experience
Work History
Salesperson/Customer Service Representative/Showroom Sales Consultant
Reece Plumbing
10.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Networked within community to build and nurture successful relationships with new and long-term customers.
Trades Assistant/General Labourer - When Required
Gary The Tap Man
01.2016 - Current
- Displayed strong work ethic by consistently arriving on time, remaining focused during work hours, and completing tasks as assigned with minimal supervision.
- Performed maintenance and minor repairs to various machines under supervision.
- Demonstrated adaptability by quickly learning new tasks as assigned by trade professionals or supervisors.
- Contributed to a positive team culture by maintaining a respectful attitude, offering assistance when needed, and supporting the professional growth of fellow team members.
Produce Delivery Driver/Salesperson
Farmers Patch
01.2021 - 10.2022
- Streamlined delivery processes by coordinating closely with warehouse personnel and dispatchers.
- Actively participated in training sessions focused on improving both driving skills and industry-specific knowledge, resulting in improved performance metrics over time.
- Supported internal communication efforts by keeping dispatchers informed of any unexpected delays or issues encountered during deliveries.
- Provided timely deliveries through effective route planning and prioritization of tasks.
ASBA Trainee - Traineeship /Counter Salesperson
Reece Plumbing
08.2017 - 12.2020
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
Education
Certificate III in School Based Education Support -
Great Lakes College Tuncurry Senior Campus
Tuncurry, NSW01.2024
Certificate III in Supply Chain Operations -
Flexible Training Solutions
Forster, NSW01.2024
Forklift Certification / License -
Service NSW
Tuncurry, NSW11.2023
RSA And RCG Certification -
Great Lakes College Tuncurry Senior Campus
Tuncurry, NSW10.2021
HSC And ATAR -
Great Lakes College Tuncurry Senior Campus
Tuncurry, NSW11.2020
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Sales Presentations
- Sales management
- Sales strategy development
- Sales process
- Networking
- Product description
Timeline
Salesperson/Customer Service Representative/Showroom Sales Consultant
Reece Plumbing
10.2022 - Current
Produce Delivery Driver/Salesperson
Farmers Patch
01.2021 - 10.2022
ASBA Trainee - Traineeship /Counter Salesperson
Reece Plumbing
08.2017 - 12.2020
Trades Assistant/General Labourer - When Required
Gary The Tap Man
01.2016 - Current
Certificate III in School Based Education Support -
Great Lakes College Tuncurry Senior Campus
Certificate III in Supply Chain Operations -
Flexible Training Solutions
Forklift Certification / License -
Service NSW
RSA And RCG Certification -
Great Lakes College Tuncurry Senior Campus
HSC And ATAR -
Great Lakes College Tuncurry Senior Campus
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