Joshua Becker
Gold Coast, Miami,QLD
Summary
Dedicated, to delivering exceptional customer service and enhancing client experiences. Upholding high standards of service and professionalism in diverse settings. Proven ability to collaborate effectively within teams to achieve goals, even in high-pressure environments. Attention to detail, skilled in identifying opportunities for upselling and maximizing venue/product offerings. Aiming to contribute value to any organization through efficiency, helpfulness, and a positive attitude.
Overview
4
4
years of professional experience
Work History
Bartender
Marrakech Cocktail & Shisha Lounge
07.2023 - 04.2024
- Cocktail knowledge, Speed pouring, High-intensity customer volumes, Function bookings, Bucks and, Hens events, Bussy, change shisha coal and, Clean shisha.
- Weekend close, team venue cleaning till 5 am, weekday bar open and close.
- Rapport building with customers and regulars, respectable responsible service.
- Contributed to positive work environment through consistent team-building
Sales Consultant
Politix
08.2023 - 11.2023
- Advised clients on appropriate product selections based on their unique needs.
- Effective use of upselling shoes, belts and, accessories matching client's purchases.
- Developed long-lasting client relationships through exceptional service.
- Reached target weekly sales through effective salesmanship and great negotiation skills.
Front of House Team Member
The Star Gold Coast (Foodqaurter)
02.2022 - 09.2022
- Cashier, Barista, Pass relay, Food runner, Stock take, worked open and close.
- Formally greeting guests and, upselling venue deals and new products.
Assistant Accountant
Income Tax Co-ordinators (ITC)
09.2020 - 12.2021
- Assistant accountant, bookkeeping, Excel spreadsheets and, office administration.
- Completed Certificate III in Business Administration.
- Computer skills, software proficiency (Xero) and, Microsoft Excel.
Barrista
Brunetti Carlton
12.2019 - 08.2020
- Head barista worked effectively alongside gun baristas and, front of house.
- Ensured that all orders were taken correctly, with consideration of clients needs.
- Positive team environment through effective communication and collaboration.
- Maintained clean and organized workspace in paced environment.
Education
Bachelor of Psychological Sciences - Psychology
Swinburne University of Technology
Melbourne, VIC07.2026
Diploma of Health Science (UniLink) - Psychology
Swinburne University of Technology
Melbourne, VIC07.2023
Certificate III - Business Administration
Aurora Training Institute
Stanthorpe, QLD12.2021
Skills
- Attention to Detail
- Honest and Dependable
- Works well in high-volume environments
- Adaptable
- Patience and Tolerance
- Complex Problem-Solving
Timeline
Sales Consultant
Politix
08.2023 - 11.2023
Bartender
Marrakech Cocktail & Shisha Lounge
07.2023 - 04.2024
Front of House Team Member
The Star Gold Coast (Foodqaurter)
02.2022 - 09.2022
Assistant Accountant
Income Tax Co-ordinators (ITC)
09.2020 - 12.2021
Barrista
Brunetti Carlton
12.2019 - 08.2020
Bachelor of Psychological Sciences - Psychology
Swinburne University of Technology
Diploma of Health Science (UniLink) - Psychology
Swinburne University of Technology
Certificate III - Business Administration
Aurora Training Institute
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