Joshua Bosomworth

Receptionist/Delivery Coordinator/Trainee Sales Representative

Toyota

Rockhampton, QLD

07.2023 - Current

Greeted and directed visitors to appropriate personnel and locations.
Confirmed appointments for delivery.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
Updated daily log book with information about visitors entering the premises.
Answered incoming calls, took messages, provided general information, answered inquiries and transferred calls to appropriate departments or personnel.
Maintained an organized filing system of confidential client information in accordance with company policy.
Managed all incoming mail distribution, courier services, and photocopying documents as requested.
Prepared delivery packages for customers taking delivery of vehicle/s.
Oversaw delivery gift inventory by restocking supplies and submitting purchase orders.
Coordinated pick-up and delivery of vehicles.
Provided excellent customer service at all times while interacting with both internal and external customers.
Performed data entry tasks into various computer systems accurately and promptly.
Investigated and analyzed client complaints to identify and resolve issues.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Leveraged software skills to input and compile data gathered from various sources.
Inspected delivery vehicle and performed basic maintenance.
Created and maintained detailed records of customer interactions.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Exceeded department expectations for productivity and accuracy levels.
Completed day-to-day duties accurately and efficiently.
Participated in regular training sessions designed to enhance sales skillset.
Provided product demonstrations to prospective customers.