Summary
Overview
Work History
Education
Skills
Timeline
Generic
Joshua Butler

Joshua Butler

Emerald

Summary

I love hospitality, providing the customer with the best experience I can give, be that serving drinks, running food, table service, making coffee running a team of staff efficiently, or just making them feel special .


Im energetic never tired, can multi task, lean things quickly, like to work hard and always give my best. Im confident, polite, well spoken, well presented, with a vibrant personality. I work well under pressure and am not intimidated by rush periods or affected by disgruntled/ rude customers.

Overview

1
1
year of professional experience

Work History

Bar and waiter

Alpine Hotel
  • Making cocktails
  • Pouring beers and mixed drinks
  • Waiting tables and seating guests
  • Clearing and setting tables, can also carry 3 plates
  • Opening and closing bar
  • Changing kegs
  • Polishing cutlery
  • Cleaning duties
  • Counting tills
  • Booking in hotel guests/ making reservations

Mitre 10 Stirling
  • Customer service
  • Cash register, processing Eftpost/cash payments/ refunds/ click and collect
  • Stock take, stock adjustment, Ordering stock
  • LPG gas refills
  • Measuring and cutting timber/ steel/ concrete sheeting etc
  • Unloading trucks via forklift
  • Handling telephone queries and organising delivery times
  • Completing deliveries via company manual ute, loading, and unloading with correct strapping procedure and flagging
  • Helping customers loading heavy products into their car
  • Opening up, closing down and locking up shop

School Support Officer

Dernancourt R-7 School
  • Assist teacher with supporting students in classroom and helping students with English, spelling, maths, and behavioural issues
  • Photo copying and printing

childcare worker

OHSC Level 2
  • Setting up and running art and craft activities
  • Setting up and distributing snack / afternoon tea
  • Cleaning duties
  • Monitoring children playing for their safety and wellbeing
  • Signing in children coming into osch
  • De-escalating child to child confrontations and strategizing resolutions for disputes
  • Liaising with parents on how to best look after their child’s wellbeing and happiness
  • Recording and providing feedback on interactions with children in reference to activities and general play

Duty Manager

Cardinia Park Hotel
08.2024 - 05.2025
  • Manage floor staff
  • Take bookings
  • Working in all areas of pup where needed, including
  • Bar, waiting tables, TAB, Gaming, and running food
  • Counting tills/ end of day banking
  • Closing up
  • Dealing with customer complaints
  • Resolving staff problems
  • Emptying gaming machines
  • Professionally handling issues with intoxicated and abusive patrons

Duty Manager Supervisor

Box Hill Golf Club
05.2025 - Current
  • Running the shift
  • Overseeing staff and duties
  • Bartending
  • Running pass
  • Barista
  • Running plates and clearing tables
  • Opening and closing bistro
  • Counting tills and safe and banking earnings
  • Closing tab
  • Pokie's duties / pay outs
  • Taking bookings


Education

Business Administration Certificate III -

TAFE SA City Campus

Year 12 SACE - undefined

Gleeson College
01.2010

Skills

  • Personable and vibrant customer service
  • Cocktails
  • Coffee
  • Beer pouring
  • 3x plate carrying
  • Strong written and verbal communication skills
  • Cash handling, till balancing, and banking
  • Thrive under pressure/ multi tasking
  • Customer complaints
  • Intoxicated patrons de-escalation
  • Changing kegs

Timeline

Duty Manager Supervisor

Box Hill Golf Club
05.2025 - Current

Duty Manager

Cardinia Park Hotel
08.2024 - 05.2025

Bar and waiter

Alpine Hotel

Mitre 10 Stirling

School Support Officer

Dernancourt R-7 School

childcare worker

OHSC Level 2

Year 12 SACE - undefined

Gleeson College

Business Administration Certificate III -

TAFE SA City Campus
Joshua Butler