Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Joshua Butlin

Flemington,VIC

Summary

Dedicated hard worker with 8+ years in the hospitality industry, i have consistently provided excellent service in a multitude of different business. I have a strong work ethic and a love of food, drink and most importantly people, making hospitality the perfect place for me. No matter the position, i have excelled with excellent interpersonal skills and the ability to flex between different positions depending on the business needs and am passionate when meeting a new challenge.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Wait Staff/Food Preparation Worker

Spade To Blade Catering
09.2022 - Current
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Worked with catering staff to establish timely preparation and delivery of food and beverage orders.
  • Arranged linens and table settings according to seating plan and event theme.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.

Front of House Team Member

Wombat Hill House Cafe
10.2022 - 07.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Utilized POS system to receive and process food and beverage orders.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Took part in daily restock of all beverage and food stocks and assisted in monthly inventory.
  • Made mixed drinks and cocktails while also being proficient with the coffee machine in a fast paced environment.

Full Time Front of House and Food Preperation

Pizzaria La Luna
10.2020 - 07.2023
  • Worked well in a team setting, providing support and guidance in an extremely fast paced environment.
  • Strengthened communication skills through regular interactions with new and regular customers and among other employee's.
  • Was given a large responsibility of maintaining food stocks for the following day. Opening the venue and packing away food, beverage and inventory orders before making sure all food preparation was completed and work stations were set up before service.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Always gave friendly and insightful service when dealing with customers while remaining as efficient as possible.
  • Was very flexible within my role, spending extensive time in every area of the business, from front to back of house.
  • Self-motivated, with a strong sense of personal responsibility.

Front of House, Kitchen Hand

Daylesford Hotel
01.2016 - 08.2020
  • Resolved guests complaints while maintaining positive customer environment.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Constantly gave friendly and professional service in a bar that seated up to two hundred guests at a given time.
  • Performed cash handling activities and secured nightly bank deposits.

Bartender, Waiter, Sales Person

Paralell 49 Brewery
03.2018 - 05.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.


Education

High School Diploma -

Daylesford Secondary Collage
Daylesford, VIC
10.2014

Skills

Communication

Leadership

Problem solving

Time management

Decision making

Organization

Emotional intelligence

Conflict resolution

Certification

Responsible Service on Alchol (RSA)

Food Safe Handling sertificate

Manual drivers licence

Additional Information

References:


Kylie Hickson (Pizzaria La Luna)

0409822354


Lydja Middleton (Wombat Hill House)

0447343198

Timeline

Front of House Team Member

Wombat Hill House Cafe
10.2022 - 07.2023

Wait Staff/Food Preparation Worker

Spade To Blade Catering
09.2022 - Current

Full Time Front of House and Food Preperation

Pizzaria La Luna
10.2020 - 07.2023

Bartender, Waiter, Sales Person

Paralell 49 Brewery
03.2018 - 05.2019

Front of House, Kitchen Hand

Daylesford Hotel
01.2016 - 08.2020

High School Diploma -

Daylesford Secondary Collage

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Joshua Butlin