Joshua Cao

Customer Service:

• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Handling Customer food orders in a timely maner
• Assisted customers with product selection, providing detailed information on Items
• Collaborated with team members to improve overall customer experience and boost company reputation.

Stock Handling

• Following a strict FIFO (First in first out) method to ensure all stock is rotated correctly
• Ensuring all Stock is available for Deli Employees to use to ensure orders for customers are made in a timely manner.
• Conduct monthly stock audits
• Keeping Stock Holding area clean for staff members to maximise efficiency

• Improved customer satisfaction by providing friendly and efficient service at the register.
• Enhanced team productivity by maintaining a clean and organized workspace for crew members
• Ensured accurate order fulfillment with diligent attention to details while assembling processing customer requests.
• Contributed to increased sales by upselling menu items and promoting special offers.