Joshua Carr
Woodberry,NSW
Summary
I have experience in multiple industries such as Hospitality, Retail and Distribution.
I have management experience both within Hospitality and Retail.
Overview
18
18
years of professional experience
Work History
Retail Manager
CTC Tobacconist
10.2023 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliances.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control and store reports, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Answered questions about store policies and addressed customer concerns.
- Prioritized excellent customer service through continuous monitoring of employee interactions with shoppers.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Cultivated relationships with high-value customers to understand their needs and ensure their loyalty.
- Assisted in recruiting, hiring and training of team members.
Storeman
The Providores
08.2023 - 10.2023
- Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
- Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
- Ensured timely order fulfillment through accurate picking, packing, and dispatching of goods as per customer requirements.
- Optimized space utilization within the warehouse, implementing effective stacking and storage strategies.
- Loading and unloading of trucks.
Driver/Storeman
The Little Big Dairy
04.2023 - 07.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedules.
- Delivered goods and products to customers on time and in excellent condition.
- Loading and unloading of stock.
- Cleaning of trucks.
Breakfast Chef / Head chef
The Royal Oak
01.2022 - 04.2023
- Experienced cooking in a fast paced environment
- Food preperation
- Improved customer satisfaction by finding solutions to problems
- Worked closely with team members to develop solutions and meet deadlines
- Handled all tasks including stock management,waste management and cleaning
- Rostering
- Hiring of employees
Breakfast chef
Huntlee Tavern
01.2022 - 04.2022
- Experienced cooking in a fast paced environment
- Food preperation
- Improved customer satisfaction by finding solutions to problems
- Worked closely with team members to develop solutions and meet deadlines
- Handled all tasks including stock management,waste management and cleaning
Trade Assistant
Marathon Group
01.2021 - 01.2022
- Building demountable offices:
- Welding
- Roofing
- Insulation
Warehouse storeman /delivery driver
Kaytering supplies
01.2020 - 01.2021
- Stock rotation
- Packing of pallets
- Delivering of goods
- Loading and unloading trucks
Catering officer
Royal Freemasons Benevolent Institute
01.2020
- Learning and maintaining correct diets for elderly residents
- Food preperation
- Cooking variety of foods to suit each resident
- Handled all tasks including stock management, waste management and cleaning
Kitchenhand/cook
The Longyard Hotel
01.2018 - 01.2020
- Experienced cooking in a fast paced environment
- Food preperation
Cook
Liberty Service Station
01.2017 - 01.2018
- Experience in cooking
- Food preperation
- Working closely with team members and as an individual
- Handled all tasks, including Stock management, waste management and cleaning
Kitchenhand
The Hop Factory
01.2016 - 01.2017
- Food preperation
- Collaborated with other to discuss new menu opportunities
- Handled all tasks including Stock Management, waste management and cleaning
Team Leader /cook
Lonestar Rib House
01.2015 - 01.2016
- Experienced cooking in a fast paced environment
- Food preperation
- Collaborated with others to discuss new menu opportunities
- Worked closely with team members to meet dead lines
- Handled all tasks including Stock management, waste management and cleaning
Cook
Hungry Jacks
01.2014 - 01.2015
- Experienced cooking in a fast paced environment
- Worked with team members and customers to find workable solutions
- Handled all task including Stock management, waste management and cleaning
- Experienced in cash handling skills
Sandwhich Artist
Subway
01.2013 - 01.2014
- Worked closely with team members and as an individual
- Food Preperation
- Customer service
Manager/Crew Member
Red Rooster
01.2007 - 01.2013
- Experienced cooking in a fast paced environment
- Worked with team members and customers to find workable solutions
- Handled all task including Stock management, waste management and cleaning
- Experienced in cash handling skills
Education
YEAR 10 Certificate - Customer service
Callaghan College
Waratah01.2020
Skills
- Customer service
- Register operations
- EFTPOS operations
- WHS procedures
- Verbal communication
- Written communication
- MSDS practices
- Staff management
- Computer skills
- Microsoft Office
- Building rapport
- Catering order preparation
- Payment settlement
- Kitchen operations
- Store operations
- Hiring
- Rostering
References
Danny Malcolm 0468 395 004
Drew Holgate 0432 409 216
Nat Wall 0431 319 998
Timeline
Retail Manager
CTC Tobacconist
10.2023 - Current
Storeman
The Providores
08.2023 - 10.2023
Driver/Storeman
The Little Big Dairy
04.2023 - 07.2023
Breakfast Chef / Head chef
The Royal Oak
01.2022 - 04.2023
Breakfast chef
Huntlee Tavern
01.2022 - 04.2022
Trade Assistant
Marathon Group
01.2021 - 01.2022
Warehouse storeman /delivery driver
Kaytering supplies
01.2020 - 01.2021
Catering officer
Royal Freemasons Benevolent Institute
01.2020
Kitchenhand/cook
The Longyard Hotel
01.2018 - 01.2020
Cook
Liberty Service Station
01.2017 - 01.2018
Kitchenhand
The Hop Factory
01.2016 - 01.2017
Team Leader /cook
Lonestar Rib House
01.2015 - 01.2016
Cook
Hungry Jacks
01.2014 - 01.2015
Sandwhich Artist
Subway
01.2013 - 01.2014
Manager/Crew Member
Red Rooster
01.2007 - 01.2013
YEAR 10 Certificate - Customer service
Callaghan College
Similar Profiles
Mengyan JiangMengyan Jiang
Salesperson at EE TobacconistSalesperson at EE Tobacconist
Anil SilwalAnil Silwal
Customer Service Representative at Freechoice tobacconist pvt. ltd.Customer Service Representative at Freechoice tobacconist pvt. ltd.
Paige JelavichPaige Jelavich
Tobacco Manager at tobacconist and accessoriesTobacco Manager at tobacconist and accessories
Elijah WainiqoloElijah Wainiqolo
Scaffolder at LP Scaffold (NSW) PTY LTDScaffolder at LP Scaffold (NSW) PTY LTD
Dustion MaherDustion Maher
Site Opperations Assistant Manager at Krispy Kreme ANZSite Opperations Assistant Manager at Krispy Kreme ANZ