Joshua Cheetham

• Melton Secondary College

2017 - 2022

• McDonald's Melton - Crew Member

16 June 2021 - 01 July 2022

• McDonald's Melton - Crew Coach

01 July 2022 - 01 November 2023

• Pathway to Shift Management

01 November 2023 - 24 November 2023

• McDonald's Melton - Shift Manager

24 November - current

• Maintained a clean and organized store appearance to enhance the overall experience for customers.
• Completed routine store inventories, and accepted delivery of goods (unpack pallets and place into freezers and fridges)
• Managed inventory control processes to restore back stock, control costs, and maintain product floor levels to meet a better flow of serving customers.
• OHS and Food safety processes. SMS (Shift Manager Supervisor Program).
• Coached employees and trained on methods for food handling various aspects of sales (drive-through), complicated issues, and difficult customers.
• Coordinated staff training sessions (when I was a crew Coach) on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
• Managed inventory control, cash control, and store opening and closing procedures.
• Organising staff rosters.
• Meeting daily targets of sales, accuracy and overall performance.
• Manage staff to make sure they clock on and off on time and get their assigned breaks.