Summary
Overview
Work History
Education
Skills
Accomplishments
Course Related Skills
Affiliations
Referees
Timeline
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Joshua Chin

Perth,WA

Summary

ABOUT ME
Motivated and tech-savvy 16-year-old with a passion for IT with hands-on experience with MSP IT Support, Cybersecurity, Hardware / Software troubleshooting, Servers /Virtualisation and Networking. I've completed Year 10 at Harrisdale Senior High School in Dec 2024. I've passed all NAPLAN objectives, and am currently enrolled to continue Year 11 ATAR at Harrisdale SHS in 2025. My journey in working in IT started with Work Experience at Hardware Zone in 2023. HardwareZone is a WA based MSP founded in 2008 by my father. In June 2024, I started working part time after school and during School holidays. Since December 2024, I have been working full time in the role of Network Engineer. I envision that doing the Cert 4 in Information Tech ( Networking ) while continuing to work part-time instead of Year 11/12 ATAR, will fast track my plans and dreams of a future career in the field of Information Communications and Technology (ICT).

Overview

2
2
years of professional experience

Work History

Network Engineer

Hardwarezone
Perth, WA
01.2023 - Current
  • Hardware Experience - Desktop / Laptops. Fit SSD/RAM,Peripherals Load Windows 10/11 Operating System. Drivers, Antivirus, Configure VPN, MS Office Suite.
  • Hardware Experience - Servers - Experience with Assembly of Dell / HP Servers. Load VMware Operating System from USB Media.
  • My proficiencies also include Office 365 which includes Management of DNS Records, Creation of Users, Email / Security Groups, Sharepoint.
  • Command Line - I am familiar with CMD Line commands like Ping, ipconfig /all, setting IP aliases, to troubleshoot and verify network configurations. For instance, when clients report slow internet speeds, I quickly leverage these tools to pinpoint and resolve DNS ( External vs AD DNS ) or connectivity issues.
  • In my current position at Hardwarezone, I manage both LAN and WAN configurations across 50+ different client networks. I also have hands-on experience with a variety of routers, Sophos UTMs Firewalls.
  • Virtual desktops for End Users workers, ensuring each employee has a consistent and secure Standard Operating Environment (SOE) that allows them to access Emails, Applications and files from anywhere.
  • I am experienced with VMware ESXi Virtualization. I assist with maintenance of numerous ESXi Servers across different Hardware Zone Clients. I am confident in provision of Virtual Machines ( VMs ) Install Windows Servers, Deployment of MS Active Directory and Deployment of Remote Desktop Services.
  • Cybersecurity - We deploy MSP Suites on End User Servers/Workstations. On Prem as well as Cloud Managed Antivirus. We secure Microsoft RDP via VPN and Cisco DUO MFA. Client Office 365 Mailboxes are also secured by 2FA.
  • Network Cabling / CCTV. Experience in laying of CAT6 cabling, Kroning, Patch Panels. Fitting of IP Cameras to Static IP Address and on separate Subnets. Familiar with Different NBN Infrastructures, FTTP, FTTN-VDSL, FTTC, Hybrid-CoAxial.

Education

High School Diploma -

Harrisdale Senior High School
1 Laverton Cres, Harrisdale WA 6112

Skills

  • MSP: Support, Maintenance, Helpdesk
  • Cloud: [Managing 50 Office 365 tenancies, users'
  • emails, and SharePoint security]
  • Server/Virtualisation: [VMware ESXi, Windows Server OS, RDS-Terminal Services ]
  • Cybersecurity: [Sophos UTM, Malwarebytes Cloud AV, Cisco DUO MFA, Google/Microsoft ]
  • Wireless networking: [Ubiquiti, HP-Aruba]
  • VoIP [ 3CX, Yealink/Grandstream]
  • Disaster Recovery/Business Continuity: [Veeam Backup/Replication of VMs/Office365 ShadowProtect SPX/ImageManager]
  • Others Skills: [Problem-solving, teamwork, staff-training/onboarding]

Accomplishments

  • Student Councillor - Harrisdale SHS
    Learners Driving License
    NCSS Challenge July 2023 - High Distinction (Beginners Python) and Distinction (Advanced Python) Programming

Course Related Skills

  • 1. Familiarity with IP Networking and OS Commands:
    "CMD Line commands like ping, ipconfig /all, setting IP aliases, to troubleshoot and verify network configurations. For instance, when clients report slow internet speeds, I quickly leverage these tools to pinpoint and resolve DNS (External vs AD DNS) or connectivity issues."
  • 2. Understanding of LANs and WANs:
    "In my current position at Hardwarezone, I manage both LAN and WAN configurations across 50+ different client networks."
    "Familiar with Different NBN Infrastructures, FTTP, FTTN-VDSL, FTTC, Hybrid-CoAxial."
  • 3. SOHO Networking:
    "I also have hands-on experience with a variety of routers, Sophos UTMs Firewalls."
    "Wireless networking: [Ubiquiti, HP-Aruba]."
    "Setting up SOHO networks with WiFi."
  • 4. Desktop Installation with SOE in a Virtualisation Environment:
    "Desktop installation with accompanying SOE in a virtualisation environment."
    "I assist with maintenance of numerous ESXi Servers across different Hardware Zone Clients. I am confident in provision of Virtual Machines (VMs), Install Windows Servers, Deployment of MS Active Directory and Deployment of Remote Desktop Services."
    "Virtual desktops for End Users workers, ensuring each employee has a consistent and secure Standard Operating Environment (SOE) that allows them to access Emails, Applications and files from anywhere."
  • 5. Experience with Desktop Virtualisation Software:
    "Experience with desktop virtualisation software such as VirtualBox, VMPlayer, or Hyper-V."
    “I am experienced with VMware ESXi Virtualization."
    "Server/Virtualisation: [VMware ESXi, Windows Server OS, RDS-Terminal Services]."

Affiliations

  • Evangel Church - Fund Raising Events, Outreach events all around Perth.
  • Chess Club
  • Volleyball Elite Team Harrisdale SHS - Year 10
  • eSport Team Leader ( Valorant )

Referees

  • Andrew Chin - 0488 112 268 My Father / Founder of Hardware Zone Group of Companies (30+ Yrs Experience ICT )
  • Simon Thomas - 0477 976 733 Server Central Australia - Infrastructure / VoIP Specialist ( 40+ Yrs Experience in ICT )
  • Vergel Licerio - 0423 134 104 eCloudTech Director / Senior Network Engineer ( 30+ Yrs Experience )

Timeline

Network Engineer

Hardwarezone
01.2023 - Current

High School Diploma -

Harrisdale Senior High School
Joshua Chin