Joshua Cork
Melbourne ,VIC
Summary
Talented Hospitality worker with proven skills in restaurant management and staff training. Maximizes business profits with strong sales pushes and expense controls. Trained in food safety and health code requirements.
Successful Cafe Supervisor leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cafe Supervisor
Keysoe International
02.2023 - 07.2023
- Requisitioned and ordered ingredients, food and other supplies to maintain optimum inventory.
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Assessed staffing needs and recruited new staff using newspaper advertisements, job fairs and social media.
Shop Assistant
Shefford Building Supplies
10.2022 - 02.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
Cafe Assistant
Keysoe International
03.2022 - 02.2023
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
Education
Diploma Level 3 - Level 2 Engineering Diploma
Bedford College
Bedford , Bedfordshire , United Kingdom 09.2022
High School Diploma -
Sharnbrook Academy
Sharnbrook , Bedfordshire , United Kingdom 06.2021
Skills
- Coffee Shop Operations
- Sales forecasting
- Marketing initiatives
- Cash handling
- Product Restocking
- Cash Register Operation
Certification
NCS (national citizen service) certificate
NCS brings young people together from different backgrounds to work together, and teaches them what it means to be responsible and serve their communities.
Timeline
Cafe Supervisor
Keysoe International
02.2023 - 07.2023
Shop Assistant
Shefford Building Supplies
10.2022 - 02.2023
Cafe Assistant
Keysoe International
03.2022 - 02.2023
Diploma Level 3 - Level 2 Engineering Diploma
Bedford College
High School Diploma -
Sharnbrook Academy
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