Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Joshua Dasey

Mango Hill,QLD

Summary

I'm an experienced retail manager with a proven record of success in staff development, visual merchandising, and optimising operations. I have consistently exceeded sales targets through effective team leadership, process improvements, and a focus on delivering an engaging customer experience. Currently seeking to continue my career in management while undertaking part-time studies, I am committed to fostering a motivated and collaborative team environment.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Stateside Sports
04.2022 - Current
  • As the assistant store manager, I focus on ensuring smooth daily operations and leading my team to achieve sales targets and deliver exceptional customer service
  • Transferred to the Chermside location from North Lakes to lead staff training and enhance visual merchandising, contributing to the ongoing success of a top four store in the nation
  • Building strong customer connections is central to my approach, fostering repeat business and enhancing customer satisfaction
  • Selling add-on items is a key part of my job, as it significantly contributes to overall sales and customer value, while also satisfying company upselling goals
  • Take charge in the absence of the store manager, ensuring operational continuity and leveraging customer relationships to drive performance improvements through sales data analysis.

Sales Manager

Skechers
10.2020 - 05.2022
  • At Skechers, I honed communication skills while serving predominantly older clientele
  • I oversaw sales operations, consistently meeting targets, which a focus on strong customer service
  • This role strengthened my ability to cater specific customer needs and deliver personalised service, skills crucial for any footwear employee
  • I also learnt the importance of upselling, enhancing my abilities to show and suggest alternative products to maximise sale opportunities and add value to customer interactions.

Part Time Sales Assistant

Rebel
08.2019 - 11.2021
  • Excelled in a fast-paced, high-pressure environment, frequently assisting multiple customers simultaneously
  • Assisted customers with specific needs, including injuries and foot conditions, by recommending appropriate footwear that provided optimal support, comfort, and fit
  • Gained in-depth knowledge of different footwear brands and models, staying up to date with the latest releases of products to provide recommendations to customers.

Education

Certificate IV in Real Estate (CPP41419)

Entry Education
07.2024

Real Estate Salesperson Registration License

Entry Education
05.2024

St Benedict's College
Mango Hill, Australia
11.2018

Skills

  • Customer Relationship Management (CRM)
  • Operations Management
  • Project management abilities
  • Team training and development
  • Visual merchandising
  • Motivational leadership
  • Employee Scheduling
  • Promotional planning
  • Recruitment and hiring

Referees

Available upon request.

Timeline

Assistant Manager

Stateside Sports
04.2022 - Current

Sales Manager

Skechers
10.2020 - 05.2022

Part Time Sales Assistant

Rebel
08.2019 - 11.2021

Certificate IV in Real Estate (CPP41419)

Entry Education

Real Estate Salesperson Registration License

Entry Education

St Benedict's College

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Joshua Dasey