LIANNA DANG
Thronhill Park,Vic
Summary
I am a highly skilled communicator, able to multitask and communicate effectively with stakeholders. I am looking for an accounting job where I can use my university knowledge and professional experience to apply to the practice. I believe that my combination of excellent communication and analytical skills and experience in administrative support will allow me to make a positive contribution to the company.
Overview
8
8
years of professional experience
Work History
Mail Officer
Australia Post
07.2021 - Current
- Manage office correspondence and handle both incoming and outgoing mail.
- Coordinate with internal departments to address mail inquiries through email and phone.
- Record and distribute accurate telephone messages promptly to the appropriate individuals.
- Oversee front desk operations and efficiently sort and distribute mail.
- Ensure incoming mail is properly organized and directed to the relevant departments.
- Enter data into the system for received records.
- Support the manager in organizing dispatch and line hauls as needed.
- Assist the manager with various administrative tasks and data entry responsibilities..
Admin/Bookkeeper
Niss4x4 Autospares
04.2020 - 12.2020
- Creating and sending the quote or invoices to the customer
- Sending the connote through TNT express, Toll, West berg, booking Main Freight
- Tracking the delivery on Ebay and send the tracking to customer
- Making order and processing payment
- Processing credit card payment
- Maintains records daily entry of financial transactions, keep accurate financial records such as credit card, make bank cheque deposit
- Familiar with Capricorn, UI systems
- File invoices and make bank cheque deposit
- Processed accounts payable invoices in Xero
- Reconcile and balance all accounts
- Chasing payment through different accounts such as Prepaid, 7 days accounts, 14 days accounts, 30 days accounts, Paypal and credit card.
Nails technician
Sophisticated Nails Sandringham
07.2018 - 10.2019
- Organized individual and group appointments to maximize productivity
- Provided the highest level of prompt and friendly customer service
- Perform cleaning and sanitation for nail salon
- Advised clients with information on services and/or products to accommodate their needs
- Consolidated financial records of cash inflow and outflow to measure profitability daily
- Resolving customer’s complaints in a calm manner.
Manager Assistant
Don Don Restaurant
10.2017 - 05.2018
- Receiving payment by cash, cheque, automatic debit, credit cards, or vouchers
- Customer service
- General cleaning
- Resolve customers complaints in a calm manner.
Manager Assistant
OZ Nails & Beauty Supply
06.2016 - 08.2017
- Customer service, stock/inventory control
- Answer customers’ questions and providing information on procedures
- Keep updated inventory records (including daily shipments)
- Enter purchase details into internal databases
- Expert in typing and keyboard
- Demonstrated attention to detail and ability to work in a self-directed manner
- Responding to customer inquiry calls, quickly accessing the customer’s needs and problems to deliver an ideal solution
- Making order to the other supplies through emails and phones
- Handle and distributing of mail and telephone and messages
- Keep the important invoices and orders or documents related to sale and customer.
Education
Bachelor of Business (Accounting) -
Kent Institute Australia
MelbourneCertificate IV in Real Estate Practice -
LinkLearn Real Estate Institute
12-2022
Skills
- Communication skills
- Strong verbal and interpersonal skills
- Energy and enthusiasm
- Punctuality
- Honest
- Hard-working
- Self-motivated
- Teamwork
- Strong knowledge of Accounts Payable and Receivables procedure
- Proficient user of Accounting Software – MYOB AccountRight
- Intermediate user of Microsoft Office, especially in Excel – Vlookup, Pivot Tables
- Excellent communication and engagement skills in person and over the phone
- Strong analytical skills
- Ability to work well under pressure
- Strong analytical skills
Timeline
Mail Officer
Australia Post
07.2021 - Current
Admin/Bookkeeper
Niss4x4 Autospares
04.2020 - 12.2020
Nails technician
Sophisticated Nails Sandringham
07.2018 - 10.2019
Manager Assistant
Don Don Restaurant
10.2017 - 05.2018
Manager Assistant
OZ Nails & Beauty Supply
06.2016 - 08.2017
Bachelor of Business (Accounting) -
Kent Institute Australia
Certificate IV in Real Estate Practice -
LinkLearn Real Estate Institute
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