Joshua Doolan
Gold Coast,QLD
Summary
Dedicated professional with strong customer service and problem-solving skills. Proven ability to enhance customer satisfaction through effective communication and efficient task management.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Removals
southern removals
gold coast molendinar , QLD
02.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
Wearhouse worker
Harvey Norman
coffs harbour , NSW
02.2020 - 10.2021
- Facilitated logistics operations by efficiently loading and unloading delivery trucks, contributing to on-time deliveries.
- Operated hand trucks, pallet jacks, and forklifts to efficiently load and unload trucks, supporting timely order fulfillment.
- Prepared warehouse orders for timely delivery or pickup in accordance with schedules.
- Organized inventory by verifying product counts to ensure accurate stock levels.
Lift Operator
Hudson bay mountain
smithers , British Columbia
11.2018 - 07.2019
- Operated ski lifts safely and efficiently for guest transport.
- Monitored lift operations to ensure safe loading and unloading of passengers.
- Maintained daily log of lift operations and safety inspections.
- Implemented safety protocols to enhance guest experience on the mountain.
- Reported any mechanical issues to maintenance staff immediately.
Liquor Store Associate
BWS
coffs harbour , NSW
01.2016 - 10.2017
- Assisted customers with product selection and recommendations.
- Greeted customers, answered questions and provided product knowledge.
- Resolved customer inquiries and complaints effectively and efficiently.
- Verified customer identification to ensure legal compliance for age restrictions. of customers to ensure they met legal drinking age requirements.
- Maintained store cleanliness and organized merchandise displays.
- Stocked shelves and ensured products were properly labeled.
Kitchen Hand
BoatHouse
coffs harbour , NSW
03.2014 - 01.2016
- Maintained cleanliness and organization of kitchen workspaces throughout shifts.
- Assisted chefs with food preparation and ingredient assembly as needed.
- Operated kitchen equipment safely and efficiently for daily operations.
- Disposed of waste properly to maintain a sanitary kitchen environment.
- Followed all health code guidelines when handling food items.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
- Learned various kitchen techniques to enhance food preparation efficiency. to support team and further accommodate customer needs.
Education
High School Diploma -
Woolgoolga High School
Woolgoolga, NSW11-2016
Skills
- Customer service
- Problem solving
- Inventory management
- Logistics coordination
- Safety protocols
- Time management
Certification
- Order Picker licence (LO)
- White Card
- RSA/RCG
Timeline
Removals
southern removals
02.2026 - Current
Wearhouse worker
Harvey Norman
02.2020 - 10.2021
Lift Operator
Hudson bay mountain
11.2018 - 07.2019
Liquor Store Associate
BWS
01.2016 - 10.2017
Kitchen Hand
BoatHouse
03.2014 - 01.2016
High School Diploma -
Woolgoolga High School