Joshua Forbes
Adelaide,SA
Summary
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults. Experienced in LAN/WAN design, installation and management in agile and secure environments. Great technical team member with positive attitude contributing high levels of expertise in network infrastructure, inside plant, server systems and troubleshooting.
Overview
10
10
years of professional experience
Work History
Information Technology Officer
Drummond And Smith College
01.2014 - 12.2014
- Improved system efficiency by implementing new software and conducting regular maintenance.
- Reduced IT-related issues for other students by providing timely technical support and troubleshooting solutions.
- Enhanced user security with the installation of firewalls and monitoring systems, reducing potential threats.
- Assisted students in identifying issues and explained solutions to restore service and functionality.
- Documented support interactions for future reference.
- Diagnosed and troubleshot hardware, software and network issues.
Child Care Educator
Community OOSH Services
01.2015 - 06.2020
- Enhanced child development by implementing play-based learning activities and age-appropriate educational materials.
- Improved communication skills among children by encouraging group projects and peer interactions.
- Supported children''s social and emotional growth through positive reinforcement and consistent guidance.
- Designed creative lesson plans tailored to individual learning needs, resulting in increased engagement and understanding.
Network Technician
Australian Department Of Defense
06.2020 - Current
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Enhanced system performance by conducting regular network maintenance and updates.
- Collaborated with team members for successful implementation of large-scale network projects.
- Reduced downtime by proactively identifying potential network issues and implementing preventive measures.
- Mission support to flying squadrons and air operations – including F-35A Lightning II, P-8A Poseidon, EA-18G Growler, F/A-18F Super Hornet as well as operational satellite links
- Generating, maintaining and certifying robust, interconnected and interoperable cyberspace systems
- Assuring tactical air/ground communications
- Adapt and integrate systems for compatibility with Air Force, ADF and coalition systems
- Apply cyberspace assurance and auditing functions to mitigate network penetration and protect vulnerabilities
- ICT coordination - involving planning, coordinating, and providing software, cyberspace and networking support
- Network security – ensuring the integrity, auditability and security of Air Force voice and data networks
- Maintenance and accreditation of end-to-end cyberspace systems.
Skills
- Hardware Inventory Management
- Preventive Maintenance
- Network Engineering
- Helpdesk Administration
- Networking Hardware Installation
- Network Troubleshooting
- Switches and Routers
- LAN and WAN Management
- VoIP Systems
- Junior member training
Timeline
Network Technician
Australian Department Of Defense
06.2020 - Current
Child Care Educator
Community OOSH Services
01.2015 - 06.2020
Information Technology Officer
Drummond And Smith College
01.2014 - 12.2014
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