Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Joshua Formosa

Truganina,VIC

Summary

Very proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Red Rooster
Melton, VIC
04.2017 - Current
  • Implemented Systems to work more effectively to achieve higher sale goals
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

Bachelor of Business Admin. - Business Management

Swinburne University
Melbourne, VIC
12.2024

High School Diploma -

Melton Christian College
Melton VIC
10.2020

Skills

  • Performance Tracking and Evaluations
  • Product and Service Knowledge
  • Sales Monitoring
  • Shift Coverage
  • Directing Team Members
  • Employee Coaching and Motivation
  • Statistical Data Gathering
  • Transaction Monitoring
  • Managing Multiple Priorities
  • Supplier Audits

Accomplishments

Crew Member of the year for Victoria in 2019

Timeline

Assistant Manager

Red Rooster
04.2017 - Current

Bachelor of Business Admin. - Business Management

Swinburne University

High School Diploma -

Melton Christian College

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Joshua Formosa