Joshua Gasparini
Chelsea Heights
Summary
Organised and dependable worker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well versed in managing various responsibilities and roles at once. Extensive experience working in several unique environments.
Overview
6
6
years of professional experience
Work History
Cargo Readiness Officer
ANL
2023.02 - Current
- Ensuring the right containers are in the right location on each ship before each container-type deadline.
- Budgeting and resource managing
- Undertook regular expense planning by identifying and forecasting expenses related to transportation and warehousing.
- Constant allocating funds to section of the logistics process when and as required. - Established Key Performance Indicators to measure financial performance of each vessel
- Responsible for all communications between customers and terminals regarding issues such as schedules, fees and cut off times.
- Inspect issues via email, and where necessary communicating with terminals to reach a solution.
- Strong people skills including client and stakeholder management. Managing 3 major clients, negotiating and assisting on issues such as allocation and delivery slot times.
- Breaking down excel reports to identify pivotal areas of improvement.
- Working efficiently and effectively in a team to complete cargo checks on relevant vessels.
- Implying unique and thoughtful processes to obtain and utilise quality information from clients, suppliers and terminals.
- General co-ordinating and mapping whilst considering due dates and critical items for efficient delivery.
- Getting load lists prepared and submitted before vessel deadline (6 x per week).
- Extensive use of excel spreadsheets to analyse data and evaluate load reports.
- General management of vessels, preparing spreadsheets for managers documenting the trends that are evident.
- Calling customers to chase container numbers and invoices.
- Creating and presenting power-point presentations to stakeholders.
Customer Care Graduate
ANL
2022.02 - Current
- Worked in 5 departments including: Bookings Team, Customer service, Documentation Team, Reefer Team and Cargo Readiness Team.
- Showed quality adapting skills whilst constantly changing departments due to being a graduate.
- Worked in a documentation team ensuring that all documentation for each vessel and client was in order
- Heavily practiced document management with significant use of excel, word and powerpoint
- Dealing with international clients, adjusting speech to suit people who struggle with English.
- Chased up customers for invoices/billing and payments.
- Planned and organised vessel load lists and presented to head management.
- Forecasting key trends and movements in the market.
- Processed customer booking requests and made urgent amendments when needed.
- Utilised excel spreadsheet to create reports outlining issues such as customers who have not paid, invoices that need to be chased and followed up with them accordingly.
- Communicated with customers via email and on the phone.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Junior Administrator
Complete Butchers Supplies
2018.01 - 2022.01
- Confirming deliveries of goods by third parties.
- Reviewing, archiving, and confirming deliveries of goods by internal drivers.
- Creditor payments. Allocations of payments. Open and distribute the mail.
- Review and answer email correspondence from customers.
- Creation and regular maintenance of product catalogue.
- Maintenance of product categories and promotions within website.
- Reconcile the online orders through to delivery.
- Communication with both internal and external stakeholders.
- Product maintenance.
- Creation of social media content.
Assistant Cricket Coach (2nd IX)
Haileybury College
2018.02 - 2018.10
- Handled delivery of sporting equipment to and from trainings.
- Assisted with creation of drills, game plans and tactics. Encouraged and supported members of the team.
- Used personal sporting experiences to aid players.
- Hands on communication to ensure all players were improving.
Summer Intern, Credit Department
Penguin Random House
2017.11 - 2018.02
- General filing. Sent copy invoices and proof of deliveries. Attended team meetings.
- Reviewed remaining information determining whether it was aligned with statutory requirements.
- Cash allocations.
- Archiving all customer files - moving their paper system to a digital one.
Education
Bachelor of Business Management - Business Management
RMIT University
Melbourne, VIC07.2021
Haileybury - Keysborough
Keysborough, VIC10.2017
Skills
- Highly adaptable and motivated.
- Experience in managing multiple trades.
- Experience working in a team environment.
- Extensive use of Excel spreadsheets.
- Proficient use in Word, Powerpoint, Outlook & Teams.
- Experience using Attaché (accounting software).
- Experience in using LARA (shipping software).
- Effective communication skills.
- Exceptional attention to detail.
Sport experience
- VAFA senior men Premier A team of the year squad (2023).
- VAFA senior men Premier B team of the year (2022).
- VFL Sandringham Zebras (2019 - 2021).
- Old Haileybury Senior Football Team (2018 - Present).
- Haileybury College Football, First XVII Premiership Player (2017).
- Haileybury College Cricket, First XI Cricket Captain (2017) - Leading run scorer.
- Haileybury College Cricket, First XI Cricket debut (2016).
- Bonbeach Football Club Under 15 Best and Fairest (2015).
- Bonbeach Football Club Under 14 Best and Fairest (2014).
- Attended UK Cricket Tour in 2016. Travelled to Dubai, London and France playing against other colleges and grammars. During the four week tour we explored each cities cultures, met and built lifelong memories and relationships with team members.
- Toured Sri Lanka in 2015 as apart of the Haileybury First XI cricket team. During the two weeks team members stayed with host families, enabling players to familiarise and embrace the vastly different culture and way of life. Building the character of each attendee due to the notable differences associated with a developing country.
Timeline
Cargo Readiness Officer
ANL
2023.02 - Current
Customer Care Graduate
ANL
2022.02 - Current
Assistant Cricket Coach (2nd IX)
Haileybury College
2018.02 - 2018.10
Junior Administrator
Complete Butchers Supplies
2018.01 - 2022.01
Summer Intern, Credit Department
Penguin Random House
2017.11 - 2018.02
Bachelor of Business Management - Business Management
RMIT University
Haileybury - Keysborough
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