JOSHUA GEDDAM
Brisbane,QLD
Summary
Business Analyst with a Master’s in Information Technology (Business Analysis) and strong expertise in requirements elicitation, process modelling, stakeholder engagement, and data analysis. Skilled in SQL, Power BI, BPMN 2.0, and Agile delivery with proven ability to translate business needs into actionable solutions. Versatile in roles such as Business Analyst, Data Analyst, and Process Analyst, leveraging strong analytical and communication skills to deliver measurable outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Management Trainee – Strategic Growth Analyst Role
JAI KISAN
01.2022 - 08.2022
- Analyzed lead funnel data to improve client acquisition strategy for the Single Borrower Scheme.
- Led a telesales team of five, tracked KPIs, and optimized workflows to boost efficiency.
- Developed Excel-based performance dashboards and conducted regular team coaching.
- Conducted 100+ cold calls/day and gathered customer insights to refine targeting approach.
- Achieved ₹23 lakh in loan bookings within 2.5 months; promoted to Strategic Growth Team Lead.
Store Manager
BP Fuel Station
08.2024 - Current
- Managed store operations, inventory, and staff performance.
- Evaluated sales data and trends to identify opportunities for growth, implementing targeted marketing campaigns accordingly.
PCB Decommissioning Technician
Telstra Corporation Limited
01.2024 - 07.2024
- Extracted and identified PCB cards from decommissioned telecom equipment for accurate labeling and traceability.
- Categorized and segregated PCBs by grade and type to enhance recycling efficiency.
- Organized pallets of segregated PCBs, improving handling and transportation processes.
- Ensured compliance with environmental and safety regulations during electronic component disposal.
Education
Master of Information Technology - Business Analysis
Queensland University of Technology
Brisbane, QLD08-2025
Master of Business Administration - Marketing And Finance
Vellore Institute of Technology
08.2022
Bachelor of Business Administration - Administration And Management
Koneru Lakshmaiah University
08.2020
Skills
- Elicitation
- Stakeholder-Management
- Communication
- Collaboration
- Planning
- Strategy
- Evaluation
- Problem-Solving
- Risk-Analysis
- SQL programming
- Python programming
- Data visualization
- Advanced Excel
- Market analysis
- Documentation
- Business intelligence roadmap design
Projects
Tool development: Ranking information in ChatGPT and LLMs (SEO for LLMs)
Feb 2025– Jun 2025
Associated with QUT (Queensland University of Technology)
- Gathered requirements and defined specifications for an AI SEO ranking tool to enhance brand visibility in ChatGPT and Gemini.
- Applied Python, semantic SEO, and prompt engineering to support model evaluation.
- Participated in Agile sprints and delivered a prototype aligned with client objectives.
IoT-based water monitoring management in Queensland
Jun 2024- Nov 2024
Associated with QUT (Queensland University of Technology)
- Conducted business and technical feasibility analysis for IoT-based smart water systems.
- Documented as-is and to-be processes using BPMN 2.0.
- Created Power BI dashboards for sensor data analysis and reporting.
- Delivered a feasibility report with risk assessment and implementation roadmap.
Certification
- Marketing Analytics
University of Virginia (Coursera) — Verified [M5MJRQ56HNHY]
June 2021 - Risk Management in Personal Finance
SoFi (Coursera) — Verified [NL6AUK46JZ7Q]
May 2021 - Advanced Business Strategy
University of Virginia (Coursera) — Verified [YJX34K3QHKPK]
April 2020
Accomplishments
- Trusted Volunteer – Elevate Church, Forest Lake, QLD
- Recipient of the Prime Minister's Scholarship Scheme (PMSS)
Actively involved in church operations and youth ministry, consistently contributing to weekly services and community outreach programs.
Acknowledged by the Hon'ble Prime Minister of India, Shri Narender Modi, sir, through the National Defense Fund (2021) for demonstrating academic excellence and dedication to national development throughout higher education endeavors
Visa Status
Temporary Graduate (subclass 485) – Full work rights (valid until 23 July 2028)
Timeline
Store Manager
BP Fuel Station
08.2024 - Current
PCB Decommissioning Technician
Telstra Corporation Limited
01.2024 - 07.2024
Management Trainee – Strategic Growth Analyst Role
JAI KISAN
01.2022 - 08.2022
Master of Business Administration - Marketing And Finance
Vellore Institute of Technology
Bachelor of Business Administration - Administration And Management
Koneru Lakshmaiah University
Master of Information Technology - Business Analysis
Queensland University of Technology
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