Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Interests
Timeline
Generic

Joshua Handley

Bellerieve,Tas

Summary

I have spent the last decade working in the hospitality industry, both as an employee of others as well as self employed.

I am seeking a casual position within your establishment. I am available afternoons and evenings of Wednesday to Saturday.

My experience has given me a strong capability to execute tasks applicable to the role of a Front of House employee or a Bartender. I am passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. I have a strong history of exceptional service in restaurant and cafe style establishments.

I am a detail-oriented team player with strong organizational skills and an ability to handle multiple projects simultaneously with a high degree of accuracy.

I hope to be considered for a suitable available position you may have now or in the near future.

Overview

10
10
years of professional experience

Work History

Restaurant Manager / Head Chef ( Self Employed )

Stock Market Restaurant
11.2020 - Current
  • Manage and motivate employee's to be productive and engaged in work.
  • Complete multiple tasks within established timeframes.
  • Maintain professional, organized, and safe environment for employees and patrons.
  • Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximize performance by monitoring daily activities and mentoring team members.
  • Onboard new employees with training and new hire documentation.
  • Control costs to keep business operating within budget and increase profits.
  • Work well in a team setting, providing support and guidance.

Front of House /Restaurant Bar Manager

Geographe Coles Bay
09.2016 - 04.2020
  • Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
  • Established rapport with patrons through personalized service that consistently exceeded expectations resulting in repeat business.
  • Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
  • Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
  • Maintained a comprehensive knowledge of current industry trends to stay ahead of competition and offer an exceptional experience for guests.
  • Developed productive relationships with vendors to secure competitive pricing on high-quality products.
  • Ensured compliance with all health and safety regulations by maintaining a clean workspace and enforcing strict sanitation practices.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Followed strict recipes and drink measurements to minimize product used.

Education

No Degree - Hospitality

Tas Tafe
Burnie
06.2014

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Certification

Gaming License - current

Responsible Service of Alcohol - current

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Basketball

AFL

Timeline

Restaurant Manager / Head Chef ( Self Employed )

Stock Market Restaurant
11.2020 - Current

Front of House /Restaurant Bar Manager

Geographe Coles Bay
09.2016 - 04.2020

No Degree - Hospitality

Tas Tafe

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Joshua Handley