Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Harb

Shell Cove,NSW

Summary

Experienced Retail Assistant trained in all departments within the retail industry completing designated tasks in short time frames, working under immense pressure, dealing with customer complaints, and working alongside department managers. Successful at working with minimal supervision by applying skills and adapting to changing conditions.

Overview

5
5
years of professional experience

Work History

Night Shift Filler

Woolworths Supermarket
03.2016 - 07.2018
  • Updated computer systems with actions, corrections and issues.
  • Removed samples for testing by quality assurance personnel.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Stocked shelves to match planogram images and instructions.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Kept work areas neat, clean and free from debris.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Transported merchandise pallets to move in warehouse.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Picked and packed order items.
  • Supervised and trained new staff in performing census.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Interacted with guests in friendly and knowledgeable way.
  • Managed timely and effective replacement of damaged or missing products.
  • Greeted store customers and discussed needs.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Followed orders precisely for correct items, sizes and quantities.
  • Recorded daily activities for inventory control.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Completed inventory accounts to keep records current and promote accurate ordering.

Retail Assistant

FoodWorks
10.2013 - 07.2015
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

High School Diploma -

Corpus Christi Catholic High School
Oak Flats, NSW
12.2011

Skills

  • Measurements Understanding
  • Safety Awareness
  • Pallet Arrangement
  • Customer Service
  • Packing and Shipping
  • Product Merchandising
  • Order Fulfillment
  • Records Updating
  • Loading and Unloading
  • Light Maintenance
  • Quality Control
  • Stock Management
  • Retail Merchandising
  • Data Processing
  • Product Restocking
  • Product Labeling
  • Cleaning Procedures
  • Data Entry
  • Critical Thinking
  • Stocking and Replenishing
  • Teamwork and Collaboration
  • Cash Register Operations
  • Motivated Team Player
  • Attention to Detail
  • Interdepartmental Communication
  • Product Picking
  • Inventory Replenishment

Timeline

Night Shift Filler

Woolworths Supermarket
03.2016 - 07.2018

Retail Assistant

FoodWorks
10.2013 - 07.2015

High School Diploma -

Corpus Christi Catholic High School

Similar Profiles

CREATE PROFILE
Joshua Harb