Joshua Hatchley
Perth,WA
Summary
Experienced ICT Field Service Technician with several years of experience travelling interstate to deliver high-priority IT projects, including new site fitouts, regional deployments, and on-site technical support across multiple locations.
Overview
2027
2027
years of professional experience
Work History
IT Field Service Technician
Bunnings Group Limited
Perth, WA
2022 - Current
- Completed technology fitouts for multiple new Bunnings sites, including the installation, configuration, and deployment of IT equipment and infrastructure.
- Regularly travelled interstate to deliver IT projects and provide on-site technical support across multiple Bunnings, including new store fitouts, technology upgrades, decommissioning, troubleshooting, and ICT installations.
- Coordinated deployment of ICT equipment and infrastructure for Bunnings events across multiple states, while ensuring reliable operation during events.
- Diagnosed and resolved on-site network connectivity issues efficiently.
- Assisted users by resolving hardware and software issues efficiently.
- Managed ICT equipment inventory
Bunnings Supervisor
Bunnings Group Limited
Perth, WA
2019 - 2022
- Supervised day-to-day store operations, including maintaining team rosters and supporting overall store requirements.
- Forklift Driver and trainer, responsible for efficient stock handling and training staff.
- Cut Shop Operator and Trainer, training team members in equipment operation, procedures, and safety requirements.
- Awarded Team Member of the Year in 2020 in recognition of performance and contribution to the store.
Bunnings Team Member
Bunnings Group Limited
Perth, WA
2015 - 2019
- Supported day-to-day store operations, customer service, stock handling, and general store requirements.
- Developed experience across multiple departments and operational areas within the store
Education
Certificate IV in Information Technology (ICT40120) - Information Technology
Australian College of Commerce & Management
02-2024
Skills
- ICT Hardware Deployment
- Regional & Interstate Site Support
- Project delivery
- Machinery Operation
- Manual Handling
- Hardware & Asset Management
- Customer Service
- Stakeholder Engagement
- Site Operations
- Time Management
Timeline
IT Field Service Technician
Bunnings Group Limited
2022 - Current
Bunnings Supervisor
Bunnings Group Limited
2019 - 2022
Bunnings Team Member
Bunnings Group Limited
2015 - 2019
Certificate IV in Information Technology (ICT40120) - Information Technology
Australian College of Commerce & Management