Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Kidd

Tweed Heads,NSW

Summary

I am a dedicated, reliable employee looking for a role where I can grow and expand on my skills in both a practical and IT environment. I'm a quick learner and thrive in a role where I am constantly learning and have to adapt to situations.

Overview

4
4
years of professional experience

Work History

Operations Manager

Tweed Growers
06.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Operations Manager

Domino's Pizza
11.2021 - 05.2022
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.

Store Manager

Domino's Pizza
01.2020 - 11.2021
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.

Delivery Expert/ CSR

Domino's Pizza
06.2019 - 01.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

HSC -

Lindisfarne Anglican Grammar School
Terranora, NSW
09.2021

Certificate 3 in Information, Digital Media And Te -

Lindisfarne Anglican Grammar School
Terranora, NSW
12.2020

Skills

  • Quality Customer Service
  • Safety Management
  • Time Management
  • Microsoft Office Expertise
  • Able to work independently and collaboratively in a team
  • Study and Research Skills
  • Highly Organised
  • Proactive problem solving
  • Commitment to provide high quality work

Timeline

Operations Manager

Tweed Growers
06.2022 - Current

Operations Manager

Domino's Pizza
11.2021 - 05.2022

Store Manager

Domino's Pizza
01.2020 - 11.2021

Delivery Expert/ CSR

Domino's Pizza
06.2019 - 01.2020

HSC -

Lindisfarne Anglican Grammar School

Certificate 3 in Information, Digital Media And Te -

Lindisfarne Anglican Grammar School

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Joshua Kidd